Specialist Systems - Johannesburg at South32

Other key responsibilities include, but aren’t limited to:

• Act as first line of contact and troubleshooting for any Payroll ERP or non-ERP issues.
• Provide process/technical support to the GBS sub-functions – change coordinator and escalation point for ERP, VERSA (Case Management Tool) and other non-ERP applications.
• Logging incidents on behalf of GBS functional teams.
• Manage and coordinate Support Pack updates (Payroll).
• Work closely with Functional Business Process Leads (BPL) and GBS Leads to manage ERP and non-ERP process and system changes.
• Ongoing monitoring of Case Management Tool (Versa) setup, access management and template maintenance.
• Lead system changes and coordinate user acceptance testing for GBS.

ABOUT YOU:

You will have experience and demonstrate capability in the following:

• Must have a minimum of 4 years’ experience in a Payroll and / or Shared Services / Global Business Services Environment;
• Experience in leading high volume transactional and professional shared services activities, preferably SAP based;
• Working knowledge of process improvement processes and methodology;
• Experience within relevant functions of a large Global organization;
• Specialist knowledge in Global Business Services and / or Payroll Business processes.

Qualifications for this role are:

• Degree/BTECH/National Diploma in Payroll, Human Resources Management, Business Administration, or a similar discipline.