Specialist Systems - Johannesburg at South32

ABOUT THE ROLE:

• This role is a permanent full-time position.
• As a Payroll Specialist Systems, you will be responsible to support the GBS Payroll team as first point of contact and troubleshooting for any ERP and non-ERP issues.
• You will enable GBS excellence through in-depth data analysis, cross functional collaboration and process improvement in the Payroll function. Identify and implement payroll automation opportunities to unlock value and efficiencies to ensure that GBS teams operate in a stable and optimised application environment.

Other key responsibilities include, but aren’t limited to:

• Act as first line of contact and troubleshooting for any Payroll ERP or non-ERP issues.
• Provide process/technical support to the GBS sub-functions – change coordinator and escalation point for ERP, VERSA (Case Management Tool) and other non-ERP applications.
• Logging incidents on behalf of GBS functional teams.
• Manage and coordinate Support Pack updates (Payroll).
• Work closely with Functional Business Process Leads (BPL) and GBS Leads to manage ERP and non-ERP process and system changes.
• Ongoing monitoring of Case Management Tool (Versa) setup, access management and template maintenance.
• Lead system changes and coordinate user acceptance testing for GBS.

ABOUT YOU:

• You will have experience and demonstrate capability in the following:
• Must have a minimum of 4 years’ experience in a Payroll and / or Shared Services / Global Business Services Environment;
• Experience in leading high volume transactional and professional shared services activities, preferably SAP based;
• Working knowledge of process improvement processes and methodology;
• Experience within relevant functions of a large Global organization;
• Specialist knowledge in Global Business Services and / or Payroll Business processes.

Qualifications for this role are:

• Degree/BTECH/National Diploma in Payroll, Human Resources Management, Business Administration, or a similar discipline.