Specialist: Systems SAP Functional at Transnet

Position Purpose

To develop/configure ICT SAP Materials Management solutions to meet business requirements effectively, efficiently, on time and with the required quality assurance.

Position Outputs
Contribute to Strategy and Planning by: 

• Working with other Developers and Team Members to research, analyse and design new digital software solutions to meet business needs. 
• Preparing and documenting of solution requirements and specifications for new and existing digital solutions and roadmap 
• Researching emerging software development best practices, technologies and standards. 

Participation in the Operational Management of the Application Development Environment by:

• Cultivating and disseminate knowledge of application development best practices.
• Producing quality technical specifications aligned with architectural standards. Developing optimised digital and mobile solutions based on technical specifications. 
•  Enhancing and improve existing solutions to become more digitally focused Ensuring quality assurance on work delivered. 
• Performing unit testing. 
• Participating in integration testing and User Acceptance Testing. 
•  Enabling continuous Integration and Deployment of Digital solutions using DevOps Principles. 
• Adhering to Best Practice Standards. 
• Performing Production support of solutions (24/7). 
• Performing incident analysis and resolution. 
• Performing analysis on incidents to identify trends and improvements required. 
•  Liaising with other technical and operations teams to ensure successful implementation and running of digital solutions. 
• Contributing to Known Error Database.

Contributing to Service Catalogue 

•  Adhering to ICT system development processes (SDLC) Train, mentor, manage and provide guidance to Junior Staff. 
• Assisting with identifying digital opportunities to enhance automate business processes. 
•  Analysing and evaluating relevant information to support the decision-making process. Producing relevant reports aligned to Outputs. 
•  Working according to Agile, DevOps and Other Supported Methodologies. 
• Working in Adhere to governance and best practice processes across ICT SDLC methodology. 
• Fixing, troubleshooting and improving existing software 
• Integrating software components based on specifications
• Implementing automation on/in software components to improve business process efficiency. 

Acquisition and Implementation: 

• Building relationships with Software development and other departmental teams to gain an understanding of solution architectures and required functionality. 
•  Participating in workshops with business users and departmental team members to understand business needs and requirements. 
•  Participating in governance and standards workshops to establish principles, guardrails, processes and templates for ITC processes 
•  Conducting research on emerging solution development best practices, languages, and standards in support of procurement and development efforts. 
• Continually developing skills in the applicable technologies as well as staying informed on new developments in those technologies.

Qualifications and Experience
QUALIFICATIONS REQUIRED: 

•  Related B. Degree/ National Diploma in Information Technology

REQUIRED CERTIFICATIONS: 

•  SAP MM Certification  Certification in ITIL Foundation, or Certification in ITIL Service

MANAGEMENT EXPERIENCE: 

•  5 years in direct or related specialized field. 

GENERAL: 

•  Valid Drivers Licence 
•  Willing to Travel 
•  Willing to work extended and after hours in support of production issues or project deadlines where needed. ROC 
•  6 yrs relevant and solid experience in ICT in taking accountability for the operation of own work area or as member of a team, concerning the quality, standards and outputs related to defined work procedures with at least 2 yrs at supervisory level or specialist experience 
•  SAP MM Certification 
•  Certification in ITIL Foundation, or Certification in ITIL Service

Competencies
KNOWLEDGE: 

•  Excellent understanding of Technical System Architecture and how components interface 
•  Knowledge of Agile SDLC methodologies (Scrum and KANBAN) is required 
•  Knowledge of DevOps would be beneficial 
• An Excellent understanding of SDLC processes, tools and techniques. 
• Understanding of Technical System Architecture and how components interface 
•  Excellent communication skills 
• Excellent problem solving skills 
• Excellent presentation skills 
• Knowledge of Governance and Best Practice 
• Processes relevant to environment (COBIT/ITIL/ISO 20000) 
• DevOps: Solid grasp of Agile and Lean practices Drive relentless improvement Collaboration with other teams, departments and operating divisions. 
• Embedding of Quality Practices Embedding Automation capabilities Adherence to Guardrails 
• Continuous Improvement, with Fail Fast mind-set Champion for implementation of DevOps culture in Team and Department. Identifying areas for Automation 

SKILLS REQUIRED: FUNCTIONAL /TECHNICAL COMPETENCIES: 

•  Understanding of Digital Technology Trends and an appreciation of the dynamics of the public sector 
•  Effective management of ICT Operations teams that deliver on multi-disciplinary ICT solutions and services. 
•  Implementation of sufficient governance to manage risks and ensure compliance in line with the governance controls framework and regulatory universe. 
•  Strong strategic and tactical planning capabilities to ensure delivery of digital business solutions that are relevant, useful, usable helping improve productivity of TFR business and operations. 
•  Proven leadership (including team effectiveness and managing transformation and change) and ICT operations management skills (including managing third party service providers) as the contract owner and manager of all services running in operations