The Joburg City Theatres (JCT) is an entity of the City of Johannesburg that operates Joburg Theatre (Braamfontein), Roodepoort Theatre
and Soweto Theatres in order to provide the integrated management of world class theatre venues and a high quality entertaining, innovative
and inclusive programme which serves diverse communities.
Read more about this company
Grade 12/Matric plus relevant Certificate in Hospitality Management
1 year experience within the hospitality environment
A minimum of 6 months’ restaurant supervision or related field.
Key responsibilities:
Compile daily rosters for all front of house staff
Hold regular staff briefing sessions
Ensure that all staffs are always correctly and smartly dressed, that they offer professional and courteous service to their customers.
Conduct a regular check on the POS operating system on menu prices,
Ensure that all price increase are conducted timeously against any price increase incurred.
Ensure that profit margins are maintained, agreed costs not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks.
Ensure the prompt and efficient service of all food & beverages to the required standards set
Ensure that all food & beverage orders are placed on time with the central warehouse
Ensure maximum security in all areas under your control especially during all cash ups.
Ensure that company and statutory hygiene standards are maintained in all areas.
Attend timeously to customer complaints.
Identify areas for development and training needs, and ensure that this training is Effective.
Ensure that daily, mid-month & month end stock takes are conducted.
Ensure that regular tests are conducted on all front & back of house staffs.
Attend meetings as required.
Ensure regular On-the-Job Training is taking place to agreed standards.
Control and manage cash including banking and float
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