Stakeholder Liaison Manager (SLM) Western Cape at Auditor-General of South Africa

Environmental scanning

• Coordinate the implementation of the Western Cape Province’s  environmental scanning framework to guide the Business Unit in its interaction with stakeholders
• Conduct research on the key external stakeholders to understand their unique needs and challenges in order to develop a relevant stakeholder engagement strategy
• Advise the Business Unit and other relevant AGSA structures of any significant stakeholder developments or issues identified in the context of the stakeholder environment to feed through to Head of Portfolio level where necessary
• Review and monitoring of key stakeholder activities, processes and any external factors to keep up to date with any developments impacting on stakeholder management
• Monitor and alert Western Cape Business Unit leaderships of threats and opportunities from Provincial, national, or international trends in legislative, political, social, and economic factors that may impact on the AGSA’s mandate or/and the Business Unit
• Policy and procedure implementation and monitoring
• Promoting and coordinating the implementation and compliance of AGSA stakeholder interaction policies & procedures within the Western Cape Business Unit
• Update the policies and procedures in relation to any developments around stakeholder interactions
• Ensure alignment of stakeholder management policies and procedures with other AGSA policies

Stakeholder liaison and coordination 

• Managing a team and upskilling staff within th Business Unit to be able to meet the stakeholder liaison objective.
• Provide feedback on the challenges experienced in implementing stakeholder management strategy and policies to the Western Cape Leadership and ICBU where applicable
• Lead and provide direction to the Stakeholder Liaison Team  and breed succession to meet the SLM objectives 
• Liaison with key identified external stakeholders  to provide the Western Cape Business Unit with timely, accurate and complete information about stakeholder needs, requests and activities
• Provide support to the Western Cape Business Unit leadership regarding interaction with those charged with governance and oversight in all three spheres of government in relation to optimal utilisation of AGSA reports (including feedback on the user-friendliness of AGSA reports)
• Coordinating Western Cape Business Unit stakeholder interaction and key events, including liaison with respect to and reporting on stakeholder interactions
• Build and maintain relationships with key role players to ensure effective stakeholder management
• Engage with all relevant internal stakeholders to identify gaps or opportunities in terms of stakeholder engagement framework  .
• Draft and prepare written correspondence and presentations to stakeholders 

Assistance with general report or any other audit report

• Collect relevant stakeholder information required for the compilation of the general report.
• Tracking of the utilisation of all AGSA reports by oversight mechanisms (e.g., committees of legislatures and municipal councils)
• Cooperation   with and support to other business units in relation to information required for other AGSA general / special reports

Financial management

• Provide input on Western Cape Business Unit budget re stakeholder management activities
• Monitor expenditure against budget based on approved BU business plan

Management Information System analysis

• Gather, analyse and synthesise project information captured on MIS and make relevant recommendations on behalf of the Western Cape Business Unit
• Update the MIS with relevant information after interaction with own key stakeholders

Ad hoc duties

• Perform any other duties as required by the Western Cape Business Unit .
• Travelling with the Western Cape Business Unit Leadership
• Project management/event planning

Skills, Experience & Education

Qualification:

• An appropriate  bachelor’s degree is essential
• Degree in Political Sciences, International Relations, Public Admin or professional accounting degree (CA (SA) or RGA or ACCA) would be advantageous.

Experience:

• Minimum of four years’ experience in stakeholder liaison and client management
• Knowledge of relevant public related legislation; ability to analyse the political and legislative landscape
• Experience in Microsoft Office will be critical