Store Manager - Mojo Beds - Lakeside Mall at TFG (The Foschini Group)

Responsibilities

• Take direct responsibility for the profitability of the store by ensuring the set targets are met. 
• Ensure staff are taught correct sales procedure and have a good knowledge of the product. 
• Maintain a high level of customer service. 
• Assist customers and provide information. 
• Ensure complaints from customers are resolved quickly. 
• Inform staff of new lines and any changes to the prices 
• Manage staff rosters. 
• Coordinate and conduct stock takes. 
• Keep and analyze records of sales figures and financial transactions, inclusive of filing. 
• Implement and oversee security procedures. 
• Manage staff when necessary. 

Qualifications

• Matric 
• 3 - 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role 
• Must have successfully proven sales track record no less than 6months 
• Industrial Relations experience 
• Planning, organizational and time management ability 
• Good knowledge of Sales Techniques 
• Computer literate 

Skills: 

• Good communication skills 
• Good knowledge of Sales Techniques 
• Good Leadership skills 
• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 
• Excellent MS Office Skills 
• Excellent verbal and written skills 
• Excellent people’s skills