Strategic Accounts Director Africa & CEE at Medtronic

A Day in the Life

Key Responsibilities (including but not limited to):

• Lead the development and execution of portfolio management strategies for both public and private sector accounts, in close collaboration with Country and Cluster teams, to expand and protect market share, optimize pricing, and build long-term contracts and partnerships.
• Support regional and local Strategic Account leaders in rolling out pan-Medtronic value propositions, particularly for complex or cross-border accounts.
• Cultivate and manage senior-level (C-Suite) relationships with key strategic partners, identifying and qualifying new business opportunities.
• Own and oversee the annual strategic account segmentation process in partnership with regional teams.
• Advise regional Strategic Account Managers by providing insights on market trends, competitive threats, barriers to entry, risks, and internal account constraints to unlock new growth opportunities.
• Drive implementation of growth acceleration initiatives within strategic accounts.
• Identify and co-develop mutual opportunities for sustained sales growth with key customers.
• Champion the adoption of new processes, best practices, and strategic tools developed by the SAA Center of Excellence across the region.

Required Knowledge and Experience:

• Master’s degree (preferably) in business science, medicine or equivalent
• Minimum of 10 years relevant sales experience for a bachelor’s degree or minimum 8 years with an advanced degree. Business management experience in senior and complex roles.
• Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment and/or consultancy background with a significant matrix component. Proven track record of developing talent and leading a team through change.
• Customer and market knowledge: Understands Medtronic's portfolio and industry trends, anticipating changes and addressing customer needs. Possesses commercial acumen to develop long-term deals.
• Influential Leadership and relationship management: Builds strategic relationships with internal and external stakeholders, including C-Suite executives, as well as administrative decision-makers, aligning value propositions with consumer needs. Demonstrates adaptability and experience in organizational change.
• Value co-creation and delivery: Customizes value offerings to meet customer needs, driving growth and enhancing customer experience by leveraging internal capabilities.
• Project and Stakeholder Management: Manages large, complex projects involving diverse stakeholders, demonstrating strong commercial acumen and P&L responsibility.
• Exceptional strategic thinking, negotiation, and financial skills.
• Fluency in English and at least one local language within the region.
• Willingness to travel a minimum of 40% across Central & Eastern Europe and Africa.