Strategic Partner Manager at Telesure Investment Holdings (TIH)

Job Purpose

• Cultivate and maintain relationships among business partners, while supporting the development of strategies to increase revenue for TIH.

Responsibilities

Partner/Stakeholder Engagement

• Liaise with partners and all relevant internal stakeholders to communicate needs, drive effectiveness, resolve issues and create synergy and negotiate contracts and commercials with partners.

Innovation Strategy, Pipeline and Roadmap

• Champion and manage new projects to grow partnership within the innovation road map. Develop and execute plans for strategic growth and ensure the right resources are in place to execute on the strategy.
• Forecast for strategic changes and growth initiatives.

Client & Customer Management (Internal)

• Act as a business partner to important internal customers and manage relationships with them, while taking guidance from senior colleagues.
• Develop and maintain business relationships to build the brands and the business.

Horizon Scanning

• Maintain deep understanding of current technology, database management, procedures and practices, and future trends through ongoing education or market research.

Policy Development & Implementation

• Help develop procedures for an area of the organisation, and monitor their implementation.
• Responsible for the contracts and SLA agreements between the Partner, TIH / the brands and driving adherence thereof.

Budgeting & Costing

• Deliver and manage a budget for an area of the organisation or conduct complex analyses on budget progress in other areas of the organisation. Track progress against budgets within established finance systems and report variances to more senior colleagues.

Insights and Reporting

• Analyse and report on all partner initiatives and report on all key business metrics.

Project Management

• Manage a portfolio of projects while reporting to senior colleagues.

Work Scheduling and Allocation

• Develop medium- or long-term work schedules that enable the organisation to achieve its business goals. Involves coordinating across multiple teams.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

Education

• Bachelor degree in Business Management / Administration (Essential); Post-grad degree in Business Management (Advantageous)

Experience

• 2 to 3 years in Strategic Partner Management role (Essential); Project Management experience (Advantageous).