Strategic Relations and Data Supplier Services Manager at IQVIA

Essential Functions

• Typically interfaces with the executive level at existing and prospective data suppliers to engage decision makers and discuss their business needs to develop the appropriate solutions.
• Utilizes existing and potentially new, sales, prescription, and patient data within assigned and new accounts to achieve assigned supplier contract goals.
• Delivers business solutions through IQVIA products and services to offset traditional panel costs.
• Anticipates clients’ needs and, in collaboration with supplier management, business development staff, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned supplier(s).
• Leads negotiations in renewing multi-year contract(s) within assigned supplier accounts.
• Represents the company to the client and the client to the company.
• Monitors client satisfaction with contracted deliverables and works with directors within the function to achieve and maintain a high level of customer satisfaction.
• Effectively manages renewals and information allowances.
• As required, may participate in contract renewal efforts on large multi-year contracts.
• May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities.

Qualifications

• Bachelor's Degree Required
• Five (5) years directly related experience within pharmaceutical market, logistical supply chain environment and consumer health environment.
• Strong customer account management and servicing, communication and listening, organizational, analytical/problem solving, negotiating, and account development & planning/presentation skills.
• Ability to manage multiple priorities.
• Strong business knowledge.
• Market research method/practice knowledge.
• Expertise and creativity to solve problems.
• Able to lead teams in an effective way.