Active Vacancies at iStore

About the role

• As a Stock & Admin Assistant, you will support the Admin / Operations Manager with back-of-house store administration, stock control, and asset management. This role plays a key part in reducing risk, maintaining stock accuracy, and ensuring the smooth day-to-day operation of the store.
• You will be responsible for supporting store controls and ensuring that all iStore policies, processes, and Standard Operating Procedures (SOPs) are followed.

Key responsibilities

• Capture and process all stock movements accurately
• Receive, transfer, and dispatch stock in line with procedures
• Assist with stock counts, cycle counts, and audits
• Maintain accurate asset registers and supporting documentation
• Identify and escalate stock variances and risks timeously
• Maintain organised, audit-ready admin records
• Support compliance with retail controls and company policies
• Assist with general back-of-house store administration

Minimum requirements

• Completed Matric (tertiary qualification advantageous)
• 2+ year administrative experience in a retail environment 
• Exposure to stock control, inventory, or retail administration
• Basic computer literacy and comfort working on systems

What does this role do:

• Ensure all the sales consultants get right products, manage stock level, stock take and receiving of stock, uphold hygiene and cleanliness, merchandising, cash up, assist sales consultant where needed.
• This role will assist with delivery to merchandising.

You need to have:

• A Completed Matric (Minimum requirement)
• Tertiary Qualification (Would be advantageous)
• 1+ years admin experience in a retail environment or 2+ years admin experience in a different industry

The right person for this role is someone who:

• Building, enabling and aligning great teams to deliver organizational commitments and plans 
• High level of attention to detail
• Pressure handling
• Multitasking/ problem solving
• Integrity
• Flexibility to shifting store priorities.
• Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 1+ years admin experience in a retail environment or a degree
• 2+ years admin experience in a different industry

The right person for this role is someone with:

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans 
• Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

go to method of application »

About the Role

• We are looking for a talented and creative Instructional Designer to join our learning and development team within a fast-paced retail technology business operating across South Africa.
• This role will focus on designing and delivering engaging learning experiences for both store teams and head office employees. The successful candidate will be responsible for developing high-quality digital learning content within our Learning Management System (LMS), creating structured onboarding journeys, and building practical training programmes that support product knowledge, sales capability, and business processes.
• You will work closely with subject matter experts across the business to transform technical or operational information into clear, engaging, and practical learning modules that help our teams perform at their best.

Key Responsibilities

Learning Content Development

• Design and develop engaging digital learning content within the Learning Management System (LMS).
• Convert technical or operational content into interactive learning modules suitable for a retail environment.
• Develop courses covering product knowledge, sales capability, and internal business processes.

Learning Pathways and Onboarding

• Create structured onboarding learning paths for new employees across stores and head office.
• Design role-based learning journeys aligned to operational and business requirements.
• Ensure training content supports consistent knowledge across multiple retail locations.

Stakeholder Collaboration

• Work closely with subject matter experts across departments to gather information and validate learning content.
• Translate business needs into effective learning solutions.

Continuous Improvement

• Review and update existing training content to ensure accuracy and alignment with business priorities.
• Monitor learning outcomes and recommend improvements to enhance engagement and effectiveness.

Interactive Learning Design

• Incorporate multimedia, assessments, and interactive elements into learning modules where appropriate.
• Ensure learning content is accessible, practical, and relevant for retail teams.

Requirements

• Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field (preferred).
• Proven experience designing LMS-based learning content, ideally within a retail, technology, or customer-facing environment.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience creating learning paths, onboarding programmes, and operational training modules.
• Proficiency with e-learning authoring tools and LMS platforms.
• Ability to manage multiple projects and course launches simultaneously.
• Strong communication and collaboration skills.

Additional Skills

• Ability to create basic graphic assets for learning content.
• Experience editing short-form training videos.
• Comfortable using AI voiceover or avatar tools for digital learning.
• Strong organisational skills and attention to detail.

go to method of application »

About the Role

• We are looking for a dynamic Product & Sales Trainer to join our retail team and play a key role in developing confident, knowledgeable and high-performing store teams.
• In this role, you will be responsible for delivering impactful onboarding, product training and sales capability development across our retail network. You will ensure that new employees are product-confident, sales-ready and aligned with the iStore customer experience from day one.
• This position requires someone who enjoys the retail environment, enjoys working with people, and can translate product knowledge into practical sales skills that drive performance in store.

Key Responsibilities

Retail Onboarding

• Facilitate structured onboarding programmes for new iStore employees.
• Deliver role-specific learning aligned to defined learning paths.
• Ensure new team members reach sales readiness within agreed timelines.
• Assess onboarding competency through practical evaluations and certification.
• Partner with Store Managers to reinforce learning in store.

Product Training

Deliver engaging product training covering:

• Apple ecosystem
• Devices and accessories
• iStore services and solutions
• Translate technical product information into clear, customer-focused sales messaging.
• Support product launches with structured training rollouts.
• Maintain consistent product knowledge standards across stores.

Sales Capability Development

Facilitate sales training focused on:

• Customer engagement and needs analysis
• Consultative selling techniques
• Solution selling across the Apple ecosystem
• Objection handling and closing techniques
• Attach rate optimisation
• Coach retail teams on the sales floor where required.
• Reinforce behavioural sales standards aligned to brand expectations.

Store Performance Support

• Conduct store visits to observe, coach and support retail teams.
• Identify capability gaps and provide targeted coaching.
• Support underperforming stores with focused training interventions.
• Track the impact of training initiatives against sales performance.

Collaboration & Stakeholder Engagement

• Work closely with Retail Operations, Store Managers and Product Teams.
• Provide input into learning content based on insights from the field.
• Identify recurring knowledge gaps and recommend training solutions.

Training Administration & Reporting

• Maintain onboarding schedules and attendance records.
• Track certification results and sales readiness metrics.
• Provide reporting on training completion and effectiveness.
• Ensure consistent training standards across the retail network.

Key Competencies

• Strong facilitation and presentation skills
• Energetic and engaging training style
• Passion for technology and consumer electronics
• Ability to simplify technical information for sales teams
• Coaching and feedback capability
• Strong communication and interpersonal skills
• Performance-driven with a focus on measurable results

Requirements

Experience

• 3–5 years’ experience in retail sales
• 2–3 years’ experience in training, facilitation or coaching
• Experience in a multi-store retail environment will be advantageous

Knowledge & Skills

• Strong understanding of consumer technology and the Apple ecosystem
• Solid understanding of retail sales and customer experience
• Familiarity with LMS platforms will be advantageous
• Proficiency in Microsoft Office or Google Workspace

Qualifications

• Qualification in Training, Education, HR or a related field advantageous but not essential.
• Product and Sales Trainer

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number