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  • Posted: Mar 11, 2024
    Deadline: Not specified
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  • MANCOSA is a registered, private tertiary institute committed to the provision of affordable, accessible, and accredited management programmes - both undergraduate and postgraduate qualifications - throughout Africa and the globe. A proud member of the Honoris United Universities network, the first and largest pan-African private higher education network,...
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    Student Accounts Administrator - Durban

    CORE FUNCTIONS

    • Produce plans to achieve debt collection targets on listed accounts
    • Maintain an efficient consulting and feedback relationship with students regarding queries
    • Escalate 3rd party queries to relevant departments
    • Update ITC status on default accounts.
    • Be knowledgeable of company policies and procedures and inform students adequately
    • Achieve sufficient “promise to pay” targets are met and ensure consistent feedback for all students who have made PTP
    • Constantly promote various payment options to encourage more monthly payments
    • Knowledge and experience in Demand and ITC Listing process

    QUALIFICATION(S)

    • Senior certificate – Matric / Equivalent

    EXPERIENCE

    • 3 years experience with collection and ITC experience

    SKILLS AND COMPETENCIES

    • Conflict Management
    • Interpersonal skills
    • Time Management
    • Pastel competency
    • Must be able to speak confidently and demonstrate telephone etiquette and overall professionalism
    • Computer Literate (Microsoft Office, Excel, Word, PowerPoint, Access, Internet, and Email)
    • Possess a high level of ethics, confidentiality, and integrity
    • Must be a collegial team player
    • Must be able to work within pre-determined time frames and deadlines

    ADDITIONAL REQUIREMENTS

    • Be able to work during weekends and/or when required

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Mancosa on mancosa.simplify.hr to apply

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