Student Experience Co-ordinator - VEGA School Pretoria at IIE MSA and IIE Varsity College

Duties and Responsibilities:  

Holistic Student Experience

• In collaboration with the Head: Student Experience plans, executes and delivers the new student Orientation program.
• Provides operational and administrative support to the Head: Student Experience to ensure smooth execution of the campuses student experience annual calendar.
• Liaises with the student experience campus portfolio coordinators to maximize student participation and engagement in the campuses non-curricular events, activities and initiatives.
• Liaises with the various departments and portfolios to ensure efficient and effective communication between the campus and students.
• Drives visibility, inclusion and awareness around each departments function relating to student experience.
• Supports the recruitment, voting and onboarding of the campus Voice student representative committee and subcommittees.
• Supports the Head: Student Experience leverage the Voice and Student Committees as a tool to collect and disseminate information and feedback.
• Supports the Head: Student Experience to ensure the Voice and Student Committees reflect diverse student interests, needs and wants.
• Supports multidepartment synergy and cohesion to ensure a seamless student experience.
• Provides support in the coordination and operationalization of high impact activities such as Open Days and Registration.
• Supports the Head: Student Experience in implementing relevant policies that impact of the student experience.
• Supports in the roll out of the annual Corporate Social Investment (CSI) initiative to maximize awareness, participation and engagement.
• Maintain and drives a positive, empathetic and professional attitude towards our students.
• Maintain a good knowledge of products and policies to advise students and staff accordingly.
• Deals with student discipline issues that may arise on campus such as ones that contravene the student code of conduct.
• Creates awareness around the Safe Campus Policy.

Administrator and Reporting

• Ensuring accurate record keeping of agendas and minutes of the voice committee and sub committees.
• In conjunction with the relevant campus portfolio coordinators supports the processing of student engagement bursaries for the Voice committee and sub committees.
• Compiles administrative reports required by the campus, national or institution.
• Supports the Head: Student experience by maintaining records across various responsibilities including student discipline, student experience events, projects and interventions.

Vega School Projects

• Includes, updates and maintains the Vega School events in the campus annual calendar.
• Liaises with the Vega School Campus Head on high impact project and event needs and requirements.
• Provides feedback to the Vega School Campus Head on Vega School high impact project and events.
• Support, coordinates and executes Vega School high impact events such as Showcase, Brand Challenge and Brand Activation.
• Leverages the class representatives, Academic Forum representatives and Voice Committee to participate, support and serve at Vega School high impact events.
• Liaises with the Head: Student Experience and Vega School Senior Management team to ensure Vega School projects are sufficiently executed and capacitated.

Minimum Qualification Requirements:

• An Advanced Diploma/ Bachelor's Degree (NQF 7) degree in a relevant field.

Minimum Work Experience Requirements:

• Minimum of 2 years’ experience in education and/or student support and/or student services preferably within a tertiary environment