Student Liaison Officer (SLO): Internal Donor and PG Scholarship at University of the Witwatersrand

Main Purpose:

The Financial Aid & Scholarships Office invites suitable qualified and experienced applicants for the position of Student Liaison Officer (SLO). The SLO will provide a professional service to students and the University community. He/she will support the functions and duties of FASO as required by the Manager/Supervisor. 

Brief Description        

Key Responsibilities:

• Provide prompt, efficient and personalized assistance to meet the requirements, requests and concerns of students which are related to their funding options.
• Actively looks for ways to help students by identifying and proposing appropriate solutions and/or services, establishes boundaries as appropriate for unreasonable student demands.
• Build and maintain positive relationship with all stakeholders.
• Provides information to students and constant communication with donors to find out what needs to be done and agree on turnaround time.
• Adhere to and apply, policies, processes, legislative rules, applicable laws, and fundamental business ethics related to or that could impact on this role.
• Interpretation of rules pertaining to financial administration.

Guiding administrators

• Constantly reviewing donor policies and informing Supervisor where anomalies arise
• Ensuring that all Postgraduate Merit Awards are assessed and processed timeously.
• Following up on administrators regarding incomplete applications assessed
• Authorises and disburses donor payments and Scholarship awards.
• Processing of Allowances and refunds to students and Donors.
• Ensuring that enquiries to the FASO are dealt with timeously and in a professional and customer friendly manner;
• Assessing the needs of the applicant with respect to financial aid requirements and advising accordingly (Donations Discretionary)
• Assist with providing beneficiary lists for prospective donations that Development and Fundraising Office DFO will receive.
• Communicating with donors who need students to fund and provide them a contact person at DFO.
• Working closely with internal stakeholders at DFO, Faculties and Schools
• Adhering to measurable outputs as far as administrative procedures relating to FASO administrators are concerned.
• Ensuring that donors are provided with venues for student meetings and informing them accordingly.
• Liaison between Supervisor and Admin Officers

Requirements:

• BComm or equivalent Accounting qualification.
• Computer skills, excel.
• Bookkeeping skills
• Finance administration
• Strong comprehension and communication skills
• Strong public relations and interpersonal skills
• Organisational skills, inter-cultural tolerance and empathy
• Comprehensive understanding of higher education
• 5 years work experience.