Supervisor (Facilities) at eThekwini Municipality

Special Conditions    

• Requires to work outside normal working hours during emergencies and planned overtime.
• Required to work in all weather conditions.
• Required to be on standby as and when there is an emergency that cannot be attended to by security on site

Job Purpose    

• Perform activities associated with inspecting the cleanliness and condition, reporting deviations/urgent requirements for attention, inspecting and responding to user queries/ complaints and/or incidents, checking contractor activity and attending to the provision of general support in respect of transportation requirements in order to ensure an acceptable standard of service is made available contributing to customer satisfaction. 

Key Responsibility Areas    

• Establishes the general services/ requirements associated with provision of a complex administration service of specific buildings located within the complex.
• Attends opening/ closure of the complex and controls entry/ exit of persons to/from the complex.
• Conducts general and/or routine building safely inspections and attends to reports of incidents.
• Checks on Contractor conformance with procedure and progress with activities (cleaning, maintenance, service contracts or other general works).
• Updates activity related information on system records and completes forms/  documentation (e.g. requisitions, inspection checklists, timesheets). 

Competencies    

• Managing Work.
• Planning and Organising.
• Facility specific skills.
• Workplace safety.
• Interpersonal Relationships.
• Communication.
• Service Delivery Orientation.
• Action Orientation.
• Resilience.
• Learning Orientation.
• Problem Solving.
• Team Orientation.

Essential Requirements    

• Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license
• 2 Years relevant experience.
• Computer Literacy.

Preferred Requirements    

• Grade 12 (NQF Level 4) or equivalent and a certificate in the Administration field.
• 3 years relevant experience