Supervisor Maintenance at Sun International

Job Purpose

• The Maintenance Operations Supervisor is responsible to supervise the maintenance team in their daily activities in the various areas of the business unit with the aim of maximising machine, infrastructure and facilities availability, including the maintenance and repairs of buildings; through to the planning, allocation and delivery of jobs including the implementation of capital maintenance and development projects for the unit in line with defined plans viz upgrades, aligned to company, legislative and grading standards.

Key Performance Areas         

• Maintenance Operational Supervision
• Daily building and grounds walkabouts of the property
• Co-ordinate maintenance and repair teams
• Collaborate with contractors for building refurbishments and ensure work is completed to standard and within the budget.
• Support maintenance and upgrades according to 5-year plan
• Supervise mechanical/electrical/HVAC / building maintenance and repairs in line with 3-; 6- and 12-month preventative maintenance plan
• Building fabric maintenance, fixtures and fittings repair, Mechanical services repair and renewal management
• Manage the call-out system for emergencies, and alarm-related call-outs
• Compile and implement Fire safety procedures; fire equipment inspections and compliance.
• Monitor staff appearance and floor appearance/ functioning of equipment and systems.
• Store and control assets; technical stock and parts
• Record and resolve internal customer disputes / complaints.
• Maintenance Project Implementation
• Understand the scope of the project and confirm the objectives and measures upon which the project will be evaluated at its completion in collaboration with senior management.
• Supervise the execution of a project by making key decisions, exercising control, assigning and co-ordinating business and resources as defined in the project plan.
• Work with contractors and service providers to ensure the team delivers requirements.
• Prepare for reviews to report on the progress of the programme
• Action any remediation plans in line with recommendations to ensure projects are delivered on time and to quality standards.
• Maintenance Standards and Governance
• Communicate and monitor against the maintenance standards and processes for the operational areas of the property on a regular basis.
• Align practices with new legislative compliance around health, hygiene, safety and the environment.
• Complete inspection and & checks to mitigate any risks to the business.
• Conduct weekly walkabouts of all grounds, front of house and back of house areas to monitor compliance.
• Embed a waste management culture and ensure all staff are trained.
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these.
• People Supervision
• Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures.
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet.
• Supervise employee relations within the department.
• Staff communication and motivation
• Performance contracting, reviews and development
• Assist in providing resources and removing obstacles to performance.
• Onboarding of new staff members
• Stakeholder Relationship Management
• Engage with internal customers to understand challenges; issues; development and repair related requirements.
• Provides employees / visitors with updates of electrical, water and other service outages and scheduled shutdowns. 
• Engage and supervise the performance of suppliers and contractors.
• Engage with management with regards security; health and safety and critical technical breaches or anomalies
• Communicate plans, objectives and results to complex operational team; maintenance management team and employees
• Work Conditions and Special Requirements
• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements 

Job Requirements

Education

• 2-Year Engineering diploma in either the mechanical or electro technical (heavy current) fields with an academic qualification of at least T3 or N5 or equivalent OR
• 4-Year Degree in Mechanical or Electrical Engineering plus a GCC in mechanical / electrical engineering is an advantage 

Experience

• Minimum of 5 years’ experience including a minimum of 3 years experience in a maintenance supervisory environment
• Project management experience
• Experience in managing contractors / suppliers.  

Skills and Knowledge

• Deciding
• Analysing
• Applying expertise and technology
• Controlling operations (risk, results and relationships)
• People Supervision
• Sourcing information
• Maintaining focus
• Organising and Co-ordinating resources
• Implementing skills (Managing projects, driving results, creating customer experiences, demonstrating integrity and assuring quality)