Available Jobs at Sun International

Main Purpose of the Job

• To prepare and serve a wide range of beverages and cocktails in accordance with established service standards, ensuring an exceptional guest experience through product knowledge, attention to detail and personalised service.
• The role supports efficient bar operations, maintains a high level of cleanliness and presentation and contributes to the overall success of the Food & Beverage team by upholding quality, safety, and hospitality standards

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12
• 2-4 years’ experience as a bartender
• Experience in cocktail creation and service

Work conditions and special requirements 

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

• Prepare and maintain mise-en-place to ensure full readiness for service, conducting all necessary checks and preparations
• Monitor and maintain bar presentation and functionality, promptly identifying and addressing any issues related to appearance, equipment, or systems to uphold operational standards
• Stock and replenish the bar in alignment with service requirements, ensuring optimal inventory levels and proper product rotation
• Uphold flawless cleanliness and organisation within the assigned section or station, maintaining hygiene standards at all times
• Stay informed on current F & B trends, product knowledge, and mixology techniques to deliver an elevated and contemporary menu experience
• Execute all service duties in accordance with F & B Standard Operating Procedures (SOPs), ensuring consistency, accuracy, and compliance
• Accurately and efficiently take guest orders and process them through the system with attention to detail and timeliness
• Confidently explain and recommend menu items, offering beverage pairings and guidance that enhance the guest experience
• Mix, garnish and present beverages and cocktails to outlet standards, ensuring consistency in quality, taste, and presentation
• Anticipate and respond to guest needs with attentiveness and professionalism, fostering a welcoming and memorable experience
• Clear and reset bar areas promptly after guest service, maintaining flow and presentation standards
• Accurately prepare and present guest bills, handling transactions efficiently and maintaining accountability during cash-ups
• Complete beverage stock sheets and daily counts, ensuring accurate tracking and reporting of stock movements
• Identify and capitalise on upselling opportunities, promoting signature cocktails, premium brands and promotional offerings
• Ensure compliance with health, safety, hygiene, and environmental regulations, upholding the highest standards of workplace safety and sanitation
• Use, clean and store operating equipment responsibly, in accordance with operational and safety guidelines
• Actively participate in stocktakes and inventory control, reporting discrepancies and breakages in line with required standards
• Craft a diverse range of cocktails with consistency, maintaining exceptional quality, presentation and service standards
• Interpret guest preferences and translate them into bespoke cocktail creations, delivering a personalised and memorable beverage experience

Core behavioural competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Attention to Detail
• Following Instructions
• Team co-operation
• Innovation

Technical competencies

• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Cocktail creation and recipe knowledge

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Job Purpose

• The Maintenance Operations Supervisor is responsible to supervise the maintenance team in their daily activities in the various areas of the business unit with the aim of maximising machine, infrastructure and facilities availability, including the maintenance and repairs of buildings; through to the planning, allocation and delivery of jobs including the implementation of capital maintenance and development projects for the unit in line with defined plans viz upgrades, aligned to company, legislative and grading standards.

Key Performance Areas         

• Maintenance Operational Supervision
• Daily building and grounds walkabouts of the property
• Co-ordinate maintenance and repair teams
• Collaborate with contractors for building refurbishments and ensure work is completed to standard and within the budget.
• Support maintenance and upgrades according to 5-year plan
• Supervise mechanical/electrical/HVAC / building maintenance and repairs in line with 3-; 6- and 12-month preventative maintenance plan
• Building fabric maintenance, fixtures and fittings repair, Mechanical services repair and renewal management
• Manage the call-out system for emergencies, and alarm-related call-outs
• Compile and implement Fire safety procedures; fire equipment inspections and compliance.
• Monitor staff appearance and floor appearance/ functioning of equipment and systems.
• Store and control assets; technical stock and parts
• Record and resolve internal customer disputes / complaints.
• Maintenance Project Implementation
• Understand the scope of the project and confirm the objectives and measures upon which the project will be evaluated at its completion in collaboration with senior management.
• Supervise the execution of a project by making key decisions, exercising control, assigning and co-ordinating business and resources as defined in the project plan.
• Work with contractors and service providers to ensure the team delivers requirements.
• Prepare for reviews to report on the progress of the programme
• Action any remediation plans in line with recommendations to ensure projects are delivered on time and to quality standards.
• Maintenance Standards and Governance
• Communicate and monitor against the maintenance standards and processes for the operational areas of the property on a regular basis.
• Align practices with new legislative compliance around health, hygiene, safety and the environment.
• Complete inspection and & checks to mitigate any risks to the business.
• Conduct weekly walkabouts of all grounds, front of house and back of house areas to monitor compliance.
• Embed a waste management culture and ensure all staff are trained.
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these.
• People Supervision
• Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures.
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet.
• Supervise employee relations within the department.
• Staff communication and motivation
• Performance contracting, reviews and development
• Assist in providing resources and removing obstacles to performance.
• Onboarding of new staff members
• Stakeholder Relationship Management
• Engage with internal customers to understand challenges; issues; development and repair related requirements.
• Provides employees / visitors with updates of electrical, water and other service outages and scheduled shutdowns. 
• Engage and supervise the performance of suppliers and contractors.
• Engage with management with regards security; health and safety and critical technical breaches or anomalies
• Communicate plans, objectives and results to complex operational team; maintenance management team and employees
• Work Conditions and Special Requirements
• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements 

Job Requirements

Education

• 2-Year Engineering diploma in either the mechanical or electro technical (heavy current) fields with an academic qualification of at least T3 or N5 or equivalent OR
• 4-Year Degree in Mechanical or Electrical Engineering plus a GCC in mechanical / electrical engineering is an advantage 

Experience

• Minimum of 5 years’ experience including a minimum of 3 years experience in a maintenance supervisory environment
• Project management experience
• Experience in managing contractors / suppliers.  

Skills and Knowledge

• Deciding
• Analysing
• Applying expertise and technology
• Controlling operations (risk, results and relationships)
• People Supervision
• Sourcing information
• Maintaining focus
• Organising and Co-ordinating resources
• Implementing skills (Managing projects, driving results, creating customer experiences, demonstrating integrity and assuring quality) 

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Job Purpose

• The business is seeking an individual with fine dining experience producing high volumes. Responsible for the management of the kitchen operations and team within an area of the business unit with specific regard to maximizing revenue potential in specific outlets.
• Improving of standards of operation (including health, hygiene, safety and environmental standards) provide recommendations for innovative culinary products; enhancements and production, control of kitchen operating equipment and stock, control of kitchen spend and wastage, team management, implementation of culinary operational efforts to achieve the unit’s strategies and objectives.

Key Performance Areas

• In collaboration with the Executive Sous Chef, develop outlet objectives and deliverables in line with the culinary strategy
• Facilitate the communication and implementation of culinary deliverables for the outlet
• Provide clear delegation of authority and accountability for deliverables
• Manage and allocate people and operational resources
• Communicate plans relative to promotions and strategies to relevant staff and stakeholders within the unit
• Align plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
• Put in place staff scheduling and duty allocations to ensure coverage
• Handle shift briefings / handovers / shift reports
• Manage the preparation of mise-en-place
• Complete opening and closing checklists
• Interact and be present on the floor during service to ensure food quality and presentation in line with standards
• Handle any special requests, special requirements, recommendations, concerns, resolution of complaints, issues experienced during service etc.
• Manage staff appearance and kitchen appearance/ functioning of equipment and systems for the outlet
• Report and resolve any issues experienced
• Monitor the cleanliness and hygiene of the kitchen before, during and after service
• Completes shift reports
• Produce a 10-day / 20-day and monthly food cost report
• Contributes to month-end financial reports for the outlet (Budget vs revenue, food cost, etc)
• Audit food safety standards to ensure outlet compliance with relevant legislation regulations
• Conduct maintenance and hygiene inspections in all areas of the kitchen
• Monitor health, safety, hygiene and environmental elements in the outlet
• Manage the control and storage of stock and operating equipment as per SOP for the outlet
• Investigate variances / discrepancies and take necessary action to correct
• Monitor Culinary standards and processes
• Control waste for the outlet
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these
• Collaborate with the Executive Chef to complete the planning for the Budget and forecasts for the outlet
• Motivate and manage Capex requirements for the outlet
• Authorize spend in line with budget
• Food recipe – All menu item food recipes to be documented, updated and captured into the system MC or IFS to ensure accurate food theoretical.
• Manage the conducting of accurate stock takes for the outlet in line with Company process. Report on any variances for the outlet
• Report on staffing and productivities
• Monitor departmental leave liability
• Check all outlet staff wages / spend are in line with budget as a % of revenue; maintain productivity ratios of performance for line staff
• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Manage productivities and payroll costs for the outlet
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Manage employee relations within the department
• Staff communication and motivation
• Performance contracting, reviews and development
• Provides resources and removes obstacles to performance
• Recruit and resource for talent for positions within the department
• Onboarding of new staff members
• Liaise with F&B on food and beverage offering, menus and services in the various outlets
• Inform and update staff on objectives, shift information, VIP information, changes in regulations and the business requirements
• Communicates department’s objectives, standards and operating procedures to internal and external service providers as per SLA

Job Requirements

Education

• 3-Year Culinary Diploma or equivalent National Culinary Qualification at a Diploma level
• Membership with South African Chef’s Association and other relevant culinary accreditation 

Experience

• 5-6 years' experience and track record in a similarly graded hotel / restaurant kitchen environment of which at least 2 years' experience must have been as a chef de partie.
• Demonstrated ability to make use of intermediate computer skills 

Skills and Knowledge

• Decision-making – use of initiative
• Learning – training; coaching; staying abreast of industry developments
• Implementing and co-ordinating – organising people; non-people resources
• Numeracy and calculation skills
• Analysing and diagnosing – numerical information; trends in data
• Problem-solving
• Making fine judgements through the senses viz colour, taste, texture
• Knowledge, Food Costing, Culinary Product Knowledge, Kitchen Operational Management,
• Labour legislation
• Environmental and sustainability standards
• Skills - PC skills, Coaching and Cooking methodologies 

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Main Purpose of the job:

• Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash, desk areas on the gaming floor (including caions and vaults) and to assist with count processes as required, in line with internal professional standards and gaming regulations.

Duties and responsibilities include:

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and always ensuring respect.
• Interact with guests and provide professional service standards and relevant solutions.
• Identifies customers and understand their preferences.
• Educate customers on business unit facilities, products, and current promotions.
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary.
• Clear slot machines on days that count will be performed.
• Conduct a count for the day.
• Capture of data into the system
• Report on any suspicious transactions
• Handle all player transaction requirements with regards the exchange of cash, chips, vouchers, and smart cards and paying out ‘winnings.
• Reconciliations (treasury, automated cashier machine, chip) are completed daily. 
• Calculate and execute pay-outs.
• Accurately conduct financial transactions on the gaming systems
• Identifies and escalates suspicious transactions and possible fraudulent activity.
• Conduct cash-ups and reconcile float at the end of service.
• Substantiate and report on any float variances.
• Secure and transport float as required.
• Guest information and copies of trading and transactional documentation is accurately recorded in the system.
• Supporting documents have been generated for auditing purpose.

Job Requirements

Minimum requirements (Education and Experience)

• Matric,
• National Certificate in Gaming Operation.
• Computer literate
• Numerical Skills
• Interactive communication skills (Banking experience would be advantageous)
• Previous experience in a customer facing / cashiering role
• Reliability and dependability on attendance
• Tolerance for stress
• Attention to detail.
• Ability to work in a structured and controlled environment.

Skills and competencies

• Good communication skills in English
• Ability to work shifts that meet operational requirements.
• Planning and co-ordination
• Handling information / follow instructions.
• Problem solving
• Checking / attention to detail
• Writing formal correspondence
• Take initiative.
• Relationship building
• Customer service orientation  

 Closing date: 25 May 2026

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Job Description

Main Purpose of the Job:

• Responsible to monitor the gaming floor and operation to ensure gaming and procedural compliance and protection of Company assets, staff and guests, in accordance with company standards and gaming regulations.

Education, experience, and competencies required:

• Grade 12 or equivalent national qualification in gaming operations
• PSIRA C grade certificate
• 1 year experience in a gaming / financial auditing / law enforcement (e.g., SAPS, Security, Defence Force, etc) environment an advantage
• Surveillance experience an advantage

Certifications/Accreditation/Registration/Licenses

• Meet the requirements for a gaming key licence and FICA
• PSIRA C registration

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Work in a smoking environment
• Full visual acuity (including ability to discern colours)

Job Requirements

Duties and responsibilities include:

Surveillance Monitoring

• Monitor all Gaming procedures on the gaming floor against the relevant functions.
• Complete target reports / punter scans on all gaming areas as per unit specific schedule
• Conduct system checks, alarm conditions and interfaces
• Record and report on faulty equipment
• Issue and check playing cards, where required and other gaming related equipment as per SOP
• Identifies, monitors and actions significant events actioned as per SOP: punter scanning, Jackpot verification, table activity, etc.
• Monitors all non-gaming procedures against the relevant function
• Proactively monitor high risk areas and emergency response as per set out procedures 

Investigations

• Reviews all video footage and other documentation/ reports relating to incidents, queries and variances
• Investigates all variances reported to the Surveillance Department
• Reports or escalates findings of the review and investigations
• Record and retain evidence to be used for further processes according to standards

Reporting & Administration

• Reporting all incidents and significant events to the relevant Stakeholders.
• Prioritises reports according to the severity of the incident.
• Captures relevant data on the EOB
• Compiles comprehensive reports where required                                                                                                                                                                                     

Behavioural Competencies

Technical Competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Analytical skills
• Handling conflict
• Checking
• Attention to detail
• Following Instructions
• Emotional resilience
• Honesty & Integrity
• Ability to deal with highly confidential information
• English verbal communication skills
• Rapid tracking and review of visual information
• Use surveillance equipment
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills
• Prolonged attention span