Cocktail Bartender at Sun International

Main Purpose of the Job

• To prepare and serve a wide range of beverages and cocktails in accordance with established service standards, ensuring an exceptional guest experience through product knowledge, attention to detail and personalised service.
• The role supports efficient bar operations, maintains a high level of cleanliness and presentation and contributes to the overall success of the Food & Beverage team by upholding quality, safety, and hospitality standards

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12
• 2-4 years’ experience as a bartender
• Experience in cocktail creation and service

Work conditions and special requirements 

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

• Prepare and maintain mise-en-place to ensure full readiness for service, conducting all necessary checks and preparations
• Monitor and maintain bar presentation and functionality, promptly identifying and addressing any issues related to appearance, equipment, or systems to uphold operational standards
• Stock and replenish the bar in alignment with service requirements, ensuring optimal inventory levels and proper product rotation
• Uphold flawless cleanliness and organisation within the assigned section or station, maintaining hygiene standards at all times
• Stay informed on current F & B trends, product knowledge, and mixology techniques to deliver an elevated and contemporary menu experience
• Execute all service duties in accordance with F & B Standard Operating Procedures (SOPs), ensuring consistency, accuracy, and compliance
• Accurately and efficiently take guest orders and process them through the system with attention to detail and timeliness
• Confidently explain and recommend menu items, offering beverage pairings and guidance that enhance the guest experience
• Mix, garnish and present beverages and cocktails to outlet standards, ensuring consistency in quality, taste, and presentation
• Anticipate and respond to guest needs with attentiveness and professionalism, fostering a welcoming and memorable experience
• Clear and reset bar areas promptly after guest service, maintaining flow and presentation standards
• Accurately prepare and present guest bills, handling transactions efficiently and maintaining accountability during cash-ups
• Complete beverage stock sheets and daily counts, ensuring accurate tracking and reporting of stock movements
• Identify and capitalise on upselling opportunities, promoting signature cocktails, premium brands and promotional offerings
• Ensure compliance with health, safety, hygiene, and environmental regulations, upholding the highest standards of workplace safety and sanitation
• Use, clean and store operating equipment responsibly, in accordance with operational and safety guidelines
• Actively participate in stocktakes and inventory control, reporting discrepancies and breakages in line with required standards
• Craft a diverse range of cocktails with consistency, maintaining exceptional quality, presentation and service standards
• Interpret guest preferences and translate them into bespoke cocktail creations, delivering a personalised and memorable beverage experience

Core behavioural competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Attention to Detail
• Following Instructions
• Team co-operation
• Innovation

Technical competencies

• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Cocktail creation and recipe knowledge