Supervisor: Support Services at Ackermans

Key responsibilities:

1. Governance of Support Services Processes

• Maintain all policies
• Ensure execution of requests according to SLA
• Onboarding of all new suppliers
• Ensure invoices are processed on time for payment
• Ensure monthly (journal) transactions are processed
• Build and maintain effective relationships with internal and external stakeholders

2.  Reporting & Reconciliations

• Preparation of monthly and ad-hoc reporting
• Review and approve all reconciliations to Trial Balance

3. Team Management

• Performance management
• Clear communication & achievement of objectives
• Team Development
• Recruitment

4. Management of the B-BBEE Process (Procurement Spend)

• Ensure master data of vendors are accurately categorized
• Ensure valid certificates and/or affidavits are obtained
• Ensure bi-annual and annual reports are completed

5. Management of the Accounts Receivable process

• Ensure monthly execution of debtor requests

6. Service Desk Management

• Ensure all tickets are assigned and resolved
• Adherence to service delivery standards
• Administration of the JIRA self-service portal

Essential:

• Finance experience
• Three (3) to five (5) years’ experience in a relevant financial administration role
• Two (2) or more years’ Supervisor experience

Preferred:

• Experience working within the retail corporate environment  

Essential:

• Grade 12 Certificate / Matric
• Relevant Tertiary Qualification (Financial Diploma / Degree)