Surveillance Monitorng Officer at Sun International

Job Description

• An exciting opportunity has become available for an Events and Promotions Coordinator at the prestigious 4-star hotel at The Wild Coast Sun Resort, the perfectly positioned Wild Coast Sun encourages you to immerse yourself in the South Coast’s striking beauty.
• From the banks of a majestic river right through to the unspoiled beaches of Eastern Cape, Wild Coast Sun inspires unforgettable sea-side adventures.

Key Responsibilities

• Monitor gaming and non-gaming activities for compliance.
• Conduct surveillance scans, system checks and alarm/interface checks.
• Monitor high-risk areas and significant gaming events.
• Review CCTV footage and documentation relating to incidents and variances.
• Conduct investigations and report/escalate findings.
• Preserve evidence for further processes.
• Report significant incidents and capture relevant information.
• Prepare reports and maintain accurate records.
• Work within company policies, procedures and internal controls.

JOB REQUIREMENTS

Minimum Requirements

• Grade 12 or equivalent gaming qualification.
• At least 1 year’s experience in gaming, financial auditing, law enforcement, security or defence is advantageous.
• Surveillance equipment experience is advantageous.
• Basic computer skills.
• Strong analytical, problem-solving and attention-to-detail skills.
• Good English verbal communication.
• Ability to handle confidential information.
• Honesty, integrity and emotional resilience.
• Ability to rapidly monitor and interpret visual information.

Licences & Special Requirements

• Must meet Gaming Licence and FICA requirements.
• PSIRA Grade C registration required.
• Must be able to work shifts.
• Must be comfortable working in smoking areas.
• Full visual acuity, including colour recognition, is required.