Job Vacancies at Sun International

Job Description

• The Digital Marketing Specialist: Paid Media for Sunbet will be responsible for the delivery of the integrated digital paid media plan (including Paid Search, GDN, Paid Social Media, Native and programmatic platforms) for the Sunbet brand, with the aim of driving business acquisition into new and existing markets.
• These plans will include the alignment of digital strategies, (such as SEO, Content and overall digital paid media integration) with the main digital strategy. 
• The Digital Marketing Specialist: Paid Media will also be responsible for using insights and customer intelligence to deliver end-to-end (plan, test, execute, measure and refine) programmes and results, and manage tactical campaign deiverables.

Job Requirements

Qualifications

• 3 Year Bachelor’s Degree / NQF Level 7 in marketing, communication or journalism
• GAIQ certification (Google Analytics Certification) is an advantage

Experience

• 5 years successful experience in paid digital media planning and campaign management;
• Experience demonstrating creativity from an ideas perspective, an eye for design and an understanding of the power of storytelling to better understand, engage with and motivate consumers.

Skills & Knowledge

• Analysing
• Creating and improving
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Collaborating
• Knowledge of Sunbet products and the sports betting context (advantageous)
• Strong verbal and written communication skills
• Proficiency in the use of Google Analytics and Google Adwords and Facebook
• Experience with other paid platforms e.g. Programmatic, Native and other paid social e.g. twitter, reddit, tiktok etc (advantageous)
• Digital Marketing
• Project management
• Media planning & buying (advantageous)
• Social Media Platforms (including how to use these to effectively support paid media) -
• Copywriting and editing
• Social; Google & Revenue Reporting skills
• Business & Financial Acumen
• Knowledge of GTM, pixel set ups etc (advantageous)

Key Performance Areas

• Be a subject matter expert on Digital Paid Media platforms (including Paid Search, GDN, Paid Social Media, Native and potentially programmatic platforms) and how these can be used to leverage growth in online reputation and business growth
• Understand the integrated Digital strategy and individual digital plans (SEO, Content, etc.) and devise an integrated implementation plan for digital paid media across digital assets and platforms
• Understand and interpret the results of Social Reporting, Google Reporting and Revenue Reporting, in order to draw meaningful conclusions from data reports and translate them into a recommendations for future campaigns
• Identify target audiences and analyse their characteristics, behaviour and media habits
• Develops paid multi-channel initiatives and builds upon current client strategies within the digital arena to meet/exceed objectives
• Make recommendations to various stakeholders of new initiatives and opportunities
• Communicate and raise awareness with relevant stakeholders with regards the Digital Paid Media framework and how it can be utilized
• Builds strong, trusting relationships with clients and agency partners, and collaborate on conceptualisation, planning and implementation for paid campaigns
• Monitors paid media channels to ensure that the delivery and objectives are rolled out as per plan
• Track and quality assure proofs on paid media interactions, creative products and delivery to ensure cost effective and impactful solutions
• Monitor consistent and accurate messaging across channels
• Analyse and report on the effectiveness of paid media campaigns, facilitating any amendments where required
• Write communications briefs, ensuring that creative and media are effectively integrated
• Facilitate project meetings for the implementation and delivery of campaign and / or event plans through specific initiatives to meet the objectives of the events and / or campaigns.
• Manage key stake-holder expectations, escalating risks before they become problems
• Report on completed projects, costings and progress against deadlines
• Perform data analysis of paid activity on a monthly basis
• Regular reviews of performance within Google analytics
• Monitor and evaluate campaign performance in order to optimise future campaigns
• Work with marketing teams to drive content creation for paid media channels

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Job Description

• The Traffic Administrator is responsible for the effective coordination and delivery of marketing and creative work across SunBet, acting as a central point for receiving and logging incoming marketing project requests and briefs, ensuring accurate recording, tracking and task allocation within the internal project management system.
• The role will assist with traffic requests, maintains project timelines, coordinates content flow and supports the quality assurance process for creative outputs, enabling the smooth execution and timely delivery of creative materials that align with brand guidelines, company standards, and artistic briefs, contributing to consistent and professional service delivery.

Job Requirements

Qualifications

• Diploma in marketing/communications

Experience

• 3 years’ experience in supporting projects within traffic management in the creative industry 

Skills & Knowledge

• Organising & Coordinating Resources
• Collecting Information (sourcing; checking; documenting)
• Assuring Quality
• Following Procedures
• Managing Deadlines
• Responding with Urgency
• Maintaining Composure
• Manging customer & stakeholder relationships 
• Written and verbal communication skills
• Proficiency in MS Office
• Knowledge of Asana or similar tool
• Copywriting
• Project co-ordination
• Knowledge of Brand Identity
• Workflow and document management
• Digital Asset Management
• Reporting Tools 

Key Performance Areas

• Act as the first point of contact for the creative team by receiving, logging and appropriately directing incoming requests for creative work
• Ensure all requests are complete, clear and submitted through the correct channels before escalating or assigning them within the workflow
• Assist in translating creative or marketing requests into structured, actionable briefs
• Monitor task progress across the team and alert relevant stakeholders of any potential delays or unallocated work items
• Maintain comprehensive project calendars and timelines
• Record key milestones, update schedules and track progress across multiple creative projects, ensuring alignment with agreed-upon deadlines
• Review incoming briefs for completeness and clarity, tagging and directing them to the appropriate teams
• Support the traffic function by tracking the status of each brief and ensuring work is progressing in accordance with the established priorities
• Maintain and update resource availability charts and allocation logs
• Assist in coordinating the distribution of work across internal and freelance teams, identifying conflicts in assignments and escalating these for resolution
• Input campaign schedules and deliverables into planning tools
• Monitor the approval process and follow up to ensure timely decisions are made
• Generate utilisation reports for review and identify any discrepancies or incomplete entries requiring follow-up
• Assist in the preparation of project status updates, dashboards or reports
• Coordinate the scheduling of internal and external project review sessions
• Ensure that all relevant stakeholders are informed and available, and that meeting materials are prepared in advance
• Ensure final materials are appropriately stored and accessible for client delivery or publication
• Coordinate with freelance illustrators, designers or photographers 
• Source stock photography and imagery as needed and upload approved assets to the central creative repository
• Track project bottlenecks or workflow disruptions and communicate to management for resolution
• Offer coordination and administrative assistance on special marketing or creative initiatives (eg. setting up timelines, preparing documentation and tracking progress)
• Maintain accurate records of external spend on freelance and creative services (e.g filing quotations, invoices, cost estimates etc)
• Ensure that briefing materials are complete, clear and delivered in a timely manner
• Assist with the full lifecycle of creative projects, including setup, scheduling, monitoring and close-out
• Facilitate communication with print suppliers, ensuring that creative outputs are correctly formatted and submitted on time
• Track production timelines and confirm delivery schedules
• Ensure that all final creative materials are properly reviewed, formatted and uploaded in preparation for delivery or publication
• Assist in creating and updating standard operating procedures (SOPs), process templates, FAQs, and workflow documentation
• Distribute updates to the team and ensure easy access to the latest process materials

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Job Description

• The Compliance & Regulatory Specialist will be responsible for the proactive auditing, monitoring and assurance of corporate governance processes for Company gaming, FIC (anti-money laundering) and responsible gaming practices, as well as prescribed non-gaming business practices against statutory and regulatory standards.
• The role will provide guidance and support to the business, regarding core regulatory compliance aspects and to ensure that new product development (from inception to market) meets all regulatory requirements and standards, and that such products are successfully implemented into the Sun International Group.

Core behavioural & Technical / proficiency competencies:

• Analytical thinking & Conceptual ability
• Influencing
• Results orientation
• Innovation & continuous Improvement
• Plan, prioritise, co-ordinate and manage multiple initiatives
• Attention to detail
• Advanced knowledge of Legislation and Regulations including gaming, FIC, POPI and SHE 
• Auditing methodologies and protocols
• Gaming Processes and Products
• FIC (anti-money laundering) principles and application

Job Requirements

Qualifications:

• Bachelor’s degree in law, Auditing or Risk Management. 

Experience:

• Minimum 5 years’ experience in a regulatory environment and / or administration law.
• Experience working with regulatory bodies.

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Job Description

• The Site Reliability Engineer (SRE) is a technical contributor responsible for improving the reliability, resilience and operational performance of Sun International’s technology services, platforms and infrastructure.
• The role focuses on observability, monitoring, alerting, event management, reliability analytics, automation and auto-remediation, proactively identifying potential issues before they impact the business.
• Working across software engineering, infrastructure, enterprise applications and service management teams, the SRE implements monitoring and automation solutions that strengthen service reliability and reduce operational.

Core behavioural & Technical / proficiency competencies:

• Cloud platform management across Azure, AWS and/or GCP.
• Containerisation technologies, including Docker and Kubernetes.
• Monitoring, observability and alerting tools such as Prometheus, Grafana and ELK.
• Scripting and operational automation using Python, Bash and/or PowerShell.
• Development of automation, auto-remediation capabilities and operational runbooks.
• Incident management and proactive identification of service reliability risks.
• Root Cause Analysis (RCA) and analysis of recurring operational failures.
• Linux and Windows system administration.
• Networking fundamentals.
• Git version control.
• Troubleshooting and problem-solving across technology services and infrastructure.
• Analysis of operational telemetry, event data and service performance trends.
• Application of reliability standards, security requirements, operational controls and governance practices.
• Cross-functional collaboration with software engineering, infrastructure, enterprise applications and service management teams.
• Analytical thinking and evidence-based decision-making.
• Continuous improvement and operational excellence.
• Collaboration and knowledge sharing.
• Operational excellence and accountability.

Job Requirements

Qualifications:

• Degree in Computer Science, Engineering, Information Technology or a related discipline (required)
• Cloud platform certification, e.g. Azure Administrator Associate or AWS Certified SysOps Administrator (preferred)
• ITIL Foundation Certification (preferred)

Experience:

• 2–5 years’ experience in infrastructure operations, technology operations, monitoring platforms, cloud operations, Site Reliability Engineering, observability tooling or a related technology discipline.
• Practical experience with monitoring and observability, cloud platforms, automation/scripting, incident management and troubleshooting aligned to an SRE or technology operations environment

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Job Description

• The People & Business Enablement (PBE) is a strategic business partner function focused on enabling organisational performance through people, culture and capability.
• Partner with managers and employees to provide people advisory, workforce support and People & Business Enablement services within the business area, applying enterprise people frameworks and data-driven insights to improve workforce effectiveness, employee experience and business performance.

Core behavioral & Technical / proficiency competencies:

• Strategic HR/PBE business partnering.
• People advisory and policy interpretation.
• Workforce planning and workforce effectiveness.
• Employee relations advisory and early resolution.
• Performance and capability management.
• Organisational change and change implementation.
• Employee engagement, culture and employee experience.
• Learning and capability development.
• People data analysis and workforce insights.
• Implementation of enterprise people frameworks and solutions.
• Manager coaching and leadership enablement.
• People programme and workshop facilitation.
• Commercial and business acumen.
• Stakeholder management and relationship building.
• Influencing and advisory capability.
• Problem-solving and sound judgement.
• Communication and collaboration.
• Agility and adaptability.
• Customer centricity.
• Continuous improvement mindset.

Job Requirements

Qualifications:

• Degree in Human Resources, Business Administration or a related field (required).

Experience:

• 5–8 years’ relevant experience.
• Experience in People & Business Enablement / HR Advisory.
• Demonstrated experience in HR Business Partnering.
• Experience across multidisciplinary HR/PBE practices.
• Experience supporting managers with workforce, employee and performance matters.
• Experience translating people frameworks and initiatives into practical business

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Job Description

• The People and Business Enablement Projects & Operations Coordinator provides administrative and coordination support across People & Business Enablements (PBE) projects and day-to-day operational activities.
• The role supports the effective delivery of PBE initiatives by coordinating project schedules and activities, maintaining accurate documentation and records, supporting reporting and communication, and assisting with operational administration.
• Working within established processes and guidelines, the role helps ensure PBE projects and operational activities are organised, accurately documented and delivered efficiently.

Core behavioral & Technical / proficiency competencies:

• Project coordination and project schedule tracking.
• Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Project coordination tools (e.g. MS Project, Asana).
• Document management, version control and record keeping.
• Scheduling and calendar management.
• Report and presentation preparation.
• Data entry and administrative support.
• Communication and correspondence drafting.
• Planning and organising.
• Analytical thinking and attention to detail.
• Collaboration and effective communication.
• Problem-solving and adaptability.

Job Requirements

Qualifications:

• Relevant National Diploma (NQF 6) in Business Administration, Project Management, Human Resources or a related field (required)  
• Certification in Project Coordination or Office Administration (preferred)

Experience:

• 2–3 years’ experience in PBE project coordination and administrative support
• Experience within a People & Business Effectiveness (PBE) or Human Resources environment
• Exposure to project management methodologies and tools
• Experience within a large corporate or hospitality environment

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Job Description

• To enable effective organisational performance and leadership continuity by implementing and continuously improving performance management and succession planning frameworks, processes, and talent review practices.
• This role partners with business leaders and PBE Partners to provide data-driven talent insights, support succession readiness, and ensure consistent talent decisions that strengthen organisational capability and future leadership pipelines.

Core behavioural & Technical / proficiency competencies:

• Strong knowledge of performance management and succession planning, including framework design, governance, calibration and continuous improvement
• Data-driven decision-making, with the ability to analyse trends and translate insights into practical recommendations
• Strong stakeholder management and communication skills, with the ability to engage and advise leaders effectively
• Demonstrates problem-solving and innovation, identifying opportunities to improve processes, tools and ways of working
• Strong collaboration and influencing skills, building productive relationships and contributing to effective decision-making
• High levels of ownership, accountability and results orientation, with a focus on delivering commitments and achieving objectives

Job Requirements

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field [Required]
• Certification in Talent Management (e.g., SHRM-SCP, HRCI-SPHR, ATD CPLP) [Preferred]

Experience:

• Performance Management
• Succession Planning
• Framework Development
• Talent Insights

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Job Description

• An exciting opportunity has become available for an Events and Promotions Coordinator at the prestigious 4-star hotel at The Wild Coast Sun Resort, the perfectly positioned Wild Coast Sun encourages you to immerse yourself in the South Coast’s striking beauty.
• From the banks of a majestic river right through to the unspoiled beaches of Eastern Cape, Wild Coast Sun inspires unforgettable sea-side adventures.

Key Responsibilities

• Monitor gaming and non-gaming activities for compliance.
• Conduct surveillance scans, system checks and alarm/interface checks.
• Monitor high-risk areas and significant gaming events.
• Review CCTV footage and documentation relating to incidents and variances.
• Conduct investigations and report/escalate findings.
• Preserve evidence for further processes.
• Report significant incidents and capture relevant information.
• Prepare reports and maintain accurate records.
• Work within company policies, procedures and internal controls.

JOB REQUIREMENTS

Minimum Requirements

• Grade 12 or equivalent gaming qualification.
• At least 1 year’s experience in gaming, financial auditing, law enforcement, security or defence is advantageous.
• Surveillance equipment experience is advantageous.
• Basic computer skills.
• Strong analytical, problem-solving and attention-to-detail skills.
• Good English verbal communication.
• Ability to handle confidential information.
• Honesty, integrity and emotional resilience.
• Ability to rapidly monitor and interpret visual information.

Licences & Special Requirements

• Must meet Gaming Licence and FICA requirements.
• PSIRA Grade C registration required.
• Must be able to work shifts.
• Must be comfortable working in smoking areas.
• Full visual acuity, including colour recognition, is required.