Switchboard Operator at Motus Aftermarket Parts

Job Description 

The Purpose of the position is to operate a multi-line telephone system and answer incoming calls, directs callers to appropriate personnel and complete a variety of administrative.

Requirements:

• Matric
• 2-3 Years relevant switchboard operating experience
• Basic administration skills and experience
• Able to communicate with staff and customers.
• Organised, accurate and honest
• Must be willing and able to work independently as well as part of a team.
• A quick learner and willing to bring discrepancies to light.
• A trustworthy and reliable individual.
• Good time keeping track record & ability to work under pressure.
• Ability to liaise with administration staff.
• Computer literate (Word, Excel, Outlook, etc)
• No criminal record

Key Performance Indicators includes, but not limited to:

• Professional and stable person to take on and handle a very busy switchboard.
• Operate Communicator switchboard system
• Dealing with clients and queries.
• Notify company personnel of visitor arrival
• Answer telephone calls and take messages or forward calls
• Copy, file and maintain paper or electronic documents and handle deliveries and collections
• Reception duties for visitors and couriers
• Incumbent who can work extremely well under pressure and who is experienced in managing a busy switchboard.
• Must be well spoken in English and Afrikaans