Latest Jobs at Motus Aftermarket Parts

Key Performance Indicators will include, but not limited to;

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Ensure customer satisfaction through service
• Explore new potential markets
• Increase profitability and maintain sales targets
• Respond to all telephonic enquiries
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Promote the features and benefits of the company’s products / services
• Process sales orders
• Arrange dispatch and administration of products and services sold
• Receive, manage or escalate customer complaints related to the sale of products and services
• Provide administrative support for the production of RFIs, RFPs, RFQs and other sales related documents
• Identify sales leads and escalate them to external sales staff
• Maintain client databases

Requirements 

• Matric
• 5 years’ experience as sales representative in a vehicle parts/call center environment.
• Extensive experience in a sales environment dealing with customer needs.
• Basic knowledge of the operations of an Internal Combustion Engine-Essential.
• Thorough knowledge of the geographical area of responsibility.
• Technical background-Essential 
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery.
• Should be able to carry out his/her responsibilities with little supervision.
• Be a good planner and time manager.
• Above average negotiator.
• Telephone etiquette and Professionalism.
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. 
• Ability to effectively and cooperatively work with management
• Clear criminal record

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Requirements:

• Grade 12
• At least 3 years delivery experience
• Valid driver license, with PDP- Essential
• Motorbike license-Essential
• Good time management skills- Essential
• Good communication skills
• Ability to work under pressure
• Must be honest and show integrity
• Sober habits
• Clear criminal record  

Key Performance Indicators includes, but not limited to.

• Inspecting of the vehicle pre-departure and return
• Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection list will be issued.
• Any errors on the vehicle need to be reported immediately before the vehicle can leave the premises.
• Checking parcels together with supervisor before loading into the vehicle always adhere to the New Dispatch Loading procedure.
• Delivering the parcels to the customers on your designated route as per route schedule and trip sheet.
• Ensure customer adherence to the POD procedure.
• Adhere to the RFC procedure.
• Delivering all documents and collection slips that are allocated to your trip sheet and receive POD.
• Sign trip sheets in at the POD clerk and ensure that all documents that were assigned to your name is complete and received back the following day.
• Outstanding trip sheets will be your responsibility and you will be held liable for any claims on No pod queries.
• No stock transfers between customer shops.
• Maintaining and cleaning of the vehicle, reporting any problems on the vehicle immediately to the dispatch supervisor
• Report any problems encountered regarding deliveries or POD`s to the dispatch supervisor

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Requirements:

• Grade 12 / Matric certificate essential
• BComm degree
• Basic accounting procedures
• MS Office, databases and accounting software - Excel Advanced a Must
• 3 - 4 years’ work-related experience
• Excellent written and verbal communication skills
• Accuracy and attention to detail
• Strong Admin and Analytical skills
• Good Organizational skills
• Ability to work under pressure and meet deadlines
• Ability to work independently and under pressure
• Must be honest, ethical and trustworthy
• Clear criminal record

Key Performance Indicators includes, but not limited to. :

• Monthly reconciliations of intercompany loans for head office.
• Prepare the forecast workings and forecast packs for head office branches.
• Prepare the budget workings and budget packs for head office branches.
• Prepare the actual packs
• Prepare the management accounts monthly
• Prepare the tax calculations for entities responsible for
• Assist with the preparation and completion of tax packs used for consolidation inputs for the total tax calculation for Motus Group.
• Raising inter-company invoices as well as any other ad-hoc invoices required by various departments within the exco management teams.
• Responsible for the head office bank reconciliation, which is prepared monthly.
• Prepare payments for various departments, expense claims and invoices to suppliers daily (needs streamlining).
• Assist with audit queries and any other engagements that were required by other stakeholders.
• Prepare journals and other calculations required to achieve month end deadlines and financial reporting obligations.
• Standard month end journal processing, accruals
• Ad-hoc requests from the Corporate Financial Manager and Financial Reporting Manager and other various departments.

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Job Description 

The Purpose of the position is to operate a multi-line telephone system and answer incoming calls, directs callers to appropriate personnel and complete a variety of administrative.

Requirements:

• Matric
• 2-3 Years relevant switchboard operating experience
• Basic administration skills and experience
• Able to communicate with staff and customers.
• Organised, accurate and honest
• Must be willing and able to work independently as well as part of a team.
• A quick learner and willing to bring discrepancies to light.
• A trustworthy and reliable individual.
• Good time keeping track record & ability to work under pressure.
• Ability to liaise with administration staff.
• Computer literate (Word, Excel, Outlook, etc)
• No criminal record

Key Performance Indicators includes, but not limited to:

• Professional and stable person to take on and handle a very busy switchboard.
• Operate Communicator switchboard system
• Dealing with clients and queries.
• Notify company personnel of visitor arrival
• Answer telephone calls and take messages or forward calls
• Copy, file and maintain paper or electronic documents and handle deliveries and collections
• Reception duties for visitors and couriers
• Incumbent who can work extremely well under pressure and who is experienced in managing a busy switchboard.
• Must be well spoken in English and Afrikaans 

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Requirements:

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures
• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity
• Clear criminal record

Key Performance Indicators includes, but not limited to.

Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

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Requirements:

• Matric
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential 
• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge 
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity 
• Clear criminal record

Key Performance Indicators includes, but not limited to.

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.   
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

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Job Description

The purpose of this role is to acquire a good general understanding of all standard accounting and administrative functions performed at the branch also supervising and controlling the branch administrative and accounting team to ensure that all branch assets are safeguarded and correctly accounted for.

Requirements:

• Matric with
• Financial Degree or currently studying in the financial field- Essential
• 5-8 years’ experience in a similar field
• Extensive and appropriate bookkeeping and administrative experience in a corporate environment that includes a branch or divisional network.
• A strong accounting background with a full grasp of all fundamental accounting concepts.
• Extensive working knowledge and hands on experience in all aspects of accounting and administrative including all accounting functions up to trial balance.
• A full understanding of the workings of all general ledger control accounts and the ability and experience to administer and reconcile them.
• An enquiring mind that ensures an understanding of the full accounting cycle.
• A good understanding and working knowledge of both the debtors and creditors ledger.
• Extremely organized and disciplined approach to daily accounting tasks and administration
• The ability to supervise subordinates and to delegate tasks where necessary in order to ensure the achievement of tight monthly deadlines.
• Ability to liaise with banks and the confidence to resolve problems with banking staff.
• Comfortable with computerized ledgers and a solid working knowledge of Microsoft Excel and Word.
• Able to work under pressure
• Must be willing to work in a team as well on your own
• An honest and trustworthy individual willing & able to work with large amounts of cash each day
• Ability to liaise and work with admin staff in different branches around the country
• Clear ITC & Criminal

Key Performance Indicators includes, but not limited to.

• The accurate and complete receipting of all cash, COD, and credit sales.
• The safeguarding of all cash and the daily banking of all proceeds received from customers. This includes ensuring that all daily receipts of cash, cheques, electronic transfers, and credit card payments are completely and accurately recorded and fully banked daily. All receipts, without exception must be banked on the next business day and must never be carried over to the following day.
• The supervision and maintenance of the branch creditor’s ledger that includes the checking and capturing of creditor invoices for accuracy and validity, the timeous authorization and approval of all creditor payments.
• Ensure that all sundry (non- trading stock) purchases are correctly authorized, are fully received and are timeously paid.
• The management of the branch debtor’s ledger. This includes the timeous receipt of customer payments, the accurate and timely updating of all debtor and COD accounts, the recovery of overdue amounts, the control of customer credit limits and the opening of new account, the appropriate issuing of letters of demand and handing over of outstanding debts to attorneys when appropriate. You must always be aware of the importance of maintaining cordial and professional relationships with the company’s customers
•  The immediate recording and follow up of all unpaid accounts.
•  Accounting for and safeguarding petty cash.
•  The consistent supervision, maintenance, and enforcement of all branch’s internal controls. It is the administrator’s responsibility to ensure that they are aware of and understands all the company’s standard internal control processes and ensures that the branch consistently and correctly applies these procedures in all areas of business including sales, warehousing, and distribution. All branches must be in possession of the company’s official internal control manual and the branch administrator and relevant staff must be familiar with and fully understand all the processes and controls described therein and must ensure that all required controls are adequately enforced at the branch.
•  Ensure that strict and appropriate divisions of duties between persons controlling and recording the company’s assets are maintained. You must give particular attention to ensuring the separation of duties between the receiving and the recording of all cash receipts and must ensure that controls are in place that ensure that the opportunity to roll cash takings are tightly controlled. 
•  The application of all head office accounting requirements including the achievement of group reporting deadlines.
• Building relationships with the branch accounting and administration team which will include training of your staff to ensure that they are adequately equipped to perform the functions expected of them.
•  Ensure that your team is adequately staffed to enable the branch to perform at the levels expected of them.
•  The ordering, recording, and safeguarding of all stationery including company invoices, order books and receipt books.
•  Maintain a professional working relationship with the local office of the Motor Vehicle Bargaining Council (MIBCO) while ensuring that all monthly staff contributions to MIBCO are paid timeously and accurately.
•  As a member of the branch management team, you will be expected to work closely with the branch manager and ensure that you fully support his efforts to maximize the branch’s performance.
•  Also expected to perform regular spot checks on all internal control processes to ensure that they are operating optimally and will be asked to perform various ad hoc tasks, including investigations into breaches of controls when necessary.
•  Build an efficient and professional working relationship with Alert head office and ensuring that you investigate and resolve all queries timeously and professionally.
•  Continual review of branch general ledger accounts and monthly review of expenses and investigation of variances and unusual items.
•  Preparation of the branch annual budget and review of actual branch performance against budget.
•  Review and maintenance of all branch control accounts.
•  Calculation and preparation of all month end accrual journals.
• Various ad hoc investigations and accounting tasks.
• Perform HR functions as required.
• Ensure all key performance areas are adhered to as per the performance development contract.
• Ensure all branch assets are controlled and tagged as per the asset register.
• Ensure all checks and balance are in place to protect the companies interest.
• Ensure accountability in the admin department.

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Requirements:

• Grade 12 
• 2-5 years Cashier Experience-Essential 
• Honest, trustworthy, and always shows integrity
• Must be able to handle all counter cash.
• Perform general administrative functions at the branch 
• Basic proficiency in MS Excel 
• Clear ITC & criminal record 

Key Performance Indicators includes, but not limited to.

Cash Receipting

• Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
• Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
• Issuing receipts reflecting amount tendered and confirms recording with the customer
• To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines

Cash Reconciliation

• Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
• Adding amounts and verifying cash totals to receipts used
• Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
• Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing

Documentation/ Recordkeeping

• Maintains documentation and records of transactions
• Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
• Accessing/retrieving information and records to facilitate resolution of specific enquiries