Systems Analyst Team Leader at FNB South Africa

Job Description

• To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem Is responsible for leading a team of specialists
• Explore ways to constantly improve quality of existing services, processes, and systems in order to be more efficient
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries quickly and effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to validate business requirements
• Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.
• Define and document each function that the system is required to perform and the functional boundary of the system by defining and analysing the required interactions between the system and its environment in terms of interface and integration constraints to ensure that business needs/requirements are satisfied by the system requirements
• Comply, understand, and align to all steps within IT development and meet governance in terms of legislative and audit requirements.
• Analyse the integrity of the system requirements, perform -impact assessment on each requirement, document and maintain the set of system requirements together with the associated rationale, effort, decisions, dependencies, and assumptions.
• Manage traceability between the system requirements and derived artifacts including system models to the relevant detail and high-level test scenarios.
• Ensure adequate tests are performed or reviewed for all configuration and development tasks and ensure results are successful. Ensure testing yields an acceptable level of performance for the changes being delivered and the application is not adversely affected
• Manages system and scope changes for existing projects to manage scope change request
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Participate and contribute to a development culture where information regarding successes, issues, trends, and ideas are actively shared
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Experience in Group Risk would be highly beneficial.