Systems Controller at Life Healthcare

• A vacancy exists for a Systems Controller at Life Vincent Pallotti Hospital, reporting to the Patient Services Manager. The successful candidate will ensure the delivery of quality service to all system users.

Critical Outputs

• Always provide first line support for the hospital systems users
• Maintain and manage all IT systems on-site
• Ensure the security of IT systems
• Follow the Life@work process for all users that require computer access
• Effectively assist end users during roll-out of new implementations
• Establish and manage an internal call logging process for users in the hospital
• Effectively troubleshoot system problems before logging an event with Contact Centre
• Effectively co-ordinate and supervise the work of 3rd party companies e.g. CEOS, Di Data, Telkom etc. (software and hardware implementation)
• Provide appropriate feedback to users on the progress of their events
• Maintain PABX room and switch access room environments.
• The LAN cabling on site.
• Always maintain the neatness of cabling.
• Being the site contact for all telecommunication queries within the hospital.
• Log events to disable users on LHC system upon their resignation or contract termination
• Manage IT budget and plan accordingly/obtain approval for all IT expenses

Requirements

• Matric
• Tertiary Qualification in Information Technology and/or CompTIA A+, and N+ (Certified)
• ITIL Foundation (Advantageous)
• A minimum of 2 years Information Technology experience.
• Strong communication skills and coordinating abilities
• Strong influencing skills and the ability to work under pressure.
• Attention to detail, perofmance through people and partnership building
• Proven experience and excellent computer skills are essential.
• Knowledge of IMeds, Impilo, SAP, Kronos and Vision would be an advantage.
• Adaptable and flexible and able to prioritize

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Building relationships
• Customer responsiveness
• Organisational awareness Drive & energy
• Excellence orientation
• Ethical behavior

Deadline:15th September,2026