Systems Engineer 2 at BET Software

You Bring:

• Relevant Degree/Diploma in Information Technology.
• Internationally recognized Microsoft Certificate.
• Linux+ or equivalent course.
• 4+ years in a similar position with a proven track record.
• Working experience with Asterisk and Avaya Enterprise VoIP services.
• 2+ years experience writing scripts.
• Extensive experience/exposure and knowledge of IP networking and protocols.
• Exposure to EMC SANs, Dell SANs, HP SAN, and RecoverPoint.
• Writing queries in MSSQL 2012+ using SSMS.
• Scripting using Perl, TCL language, and Python.

You Possess:

• Intensive troubleshooting knowledge.
• Analytical skills.
• Excellent communication skills.
• Self-driven with an ability to work independently.
• Strong sense of responsibility and accountability.
• Effective planning and organisational skills.
• Ability to work under pressure.

What You’ll Do:

• Administration of the Windows/Linux network, including all servers and desktops, and laptops.
• Maintenance of the Windows Server, Group Policy, Active Directory, and Exchange.
• Maintenance of all software installations.
• Disaster Recovery and Business Continuity recommendation.
• Timely installation of patches, updates, and service packs following patch audit assessments.
• Setting up, configuring, and administration of NMS system(s), e.g. Nagios, NetFlow, Cacti.
• Installation, maintenance, and troubleshooting CCTV solutions.
• Working experience administering enterprise IP networks in mission-critical, 24x7 environments.
• Able to conduct research into networking issues and products as required.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Administration, support, and configuration of MS Office O365 for staff.
• Maintenance of additional complementary functionality for customer sub-sites.
• Administer and support at enterprise-level Microsoft Exchange infrastructure.
• Troubleshoot Exchange-related issues when alerted by monitoring software.
• Providing end-user support for all PC-based hardware, applications, and services.
• New user setup. Installing, and configuring workstations, software, telephone services, and network printing.
• Maintain and provide support for all IT infrastructure.
• Provide tier 1 and tier 2 support and troubleshooting.
• Troubleshoot OS, network, and storage-related issues.
• Operational Security, Maintenance and Governance.
• Perform software upgrades and patches (bios, firmware upgrades, etc.)
• Troubleshoot various Office 365 issues including connectivity and mobility.
• Conduct routine monitoring and analysis to include Audit Log Reports evaluation on systems.
• Work closely with the Senior Engineers to make sure all systems are secure.
• Extensive experience installing and maintaining VIP Payroll, VIP People, and Pastel Evolution.
• Extensive exposure to managing backup solutions / optimize current processes as the company grows.
• Assist where required with Microsoft SAM audit.
• Management of McAfee End Point Protection Suite (EPO, DLP, Antivirus, Endpoint Encryption).
• Strong leadership and time management skills to train and support 1st and 2nd level Systems Engineers / 1st, 2nd and 3rd level IT Support Engineers.