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We are intently focused on the advances in technology that will best serve the core business requirements of our clients. Our objective is to enable medium to large enterprises to offer future focused services and end-to-end technology driven solutions in Africa, and beyond.
Job Description
We are looking for a Specialist: Systems Engineer to be responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. Responsible for high-level problem resolution of complex problems and system security policy implementation and monitoring. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed.
This job also works directly with our valued end customers and ensuring that their systems perform optimally. Ensuring service levels are maintained to the highest standards via formal ticket resolution and change control procedures.
Key responsibilities:
Required Competencies
Non Negotiable Competencies - Certification Required
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