Systems Engineer - Johannesburg at ADvTECH

Overall Job Purpose: 
Resolution of problems about areas of responsibility by the ICT Service Catalogue, Formulate and coordinate changes with team leader guidance and approval. Plan and design new applications and evaluate outputs, Make changes to applications and workflows on consultation with team leader and senior IT Manager.

Output 1            

Details Applications Design and Implementation

• Designs, and implements Applications and Applications changes to improve application performance and stability.
• Evaluate new technologies and assess their suitability and cost implications.
• Designs, manages and maintains various environments for Applications and system integrations.
• Ensures adherence to quality assurance steps for Applications changes and deployments
• Ensures conformance with SDLC and takes responsibility for the deployments of applications changes to operations. Liaises with various teams to ensure handover procedures  to
• Ensures maintaining applications & systems architectural standards
• Ensures adherence to release management procedures
• Ensures sufficient capacity planning for applications by liaising with Infrastructure teams to commission resources
• Ensures systems configuration changes are handled without adversely affecting operations
• Applications testing, test planning reporting and Analysis.
• Provide detailed technical documentation, diagrams and hand guides on all applications and application architecture
• Provide detailed troubleshooting and how-to guides on all applications.

Output 2           

Details System & Application Troubleshooting

• Performs risk assessment for applications and underlying dependencies.
• Creates and reports on procedures for the upkeep of  applications/systems/integrations for the optimal operating standard in line with agreed SLAs(Uptime) to facilitate the successful    execution of business transactions.
• Designs and optimises stable performance environments for the business applications.
• Report and suggest changes to ensure adequate performance and stability.
• identifies and resolves applications and systems technical problems, Create and analyse metrics to identify application issues ensuring proactive technical maintenance.
• Troubleshoots and assists with the resolution of Major Incidents. Complies with maximum Incident Response procedures.
• Test systems to highlight and mitigate system issues ensuring uptime.
• Creates and documents procedures for the performance analysis on applications to ensure systems maintain acceptable performance levels.
• Analyse application errors detected, and create mediation framework to ensure recurrence is avoided.

Output 3            

• Details Project Participation
• Participates in various IT projects intended to continually improve/upgrade the systems and applications.
• Assists with the planning for IT and systems projects to ensure optimal delivery and minimal disruption and or downtime.
• Liaises with other teams and team members within AIT to ensure the delivery of- projects on time and within the parameters of best practices set out by AIT and governance.
• Participates in change control and other project-based governance forums to ensure AIT standards are followed and adhered to.
• Compiles project reports to respective stakeholders outlining the status of tasks in a project and report on these in monthly reports

Output 4           

Details Continuous Improvement

• Proactively researches and locates necessary tools and processes to identify and avert systems and applications service depletion.
• Ensures continuous optimization of  systems/ application performance.
• Ensures continuous optimization of systems performance.
• Makes increased contributions by broadening individual skills.
• Facilitates the implementation of new or enhanced processes.
• Stays up to date with the latest trends and technologies in system administration and recommends changes and improvements to existing infrastructure.

Minimum Education (Formal Qualification required)

• Certificate / Diploma in IT
• Power Platform Certification

Ideal

• Degree in IT
• ITIL, SQL DBA
• PowerPlatform Certification and senior development experience.
•  Driver's License

Experience (Minimum Experience required - type and number of years)