Talent Co-ordinator at Fidelity Services Group

• A vacancy exists for a Talent Co-ordinator within the Group Human Capital Department, reporting to the Talent and Development Manager.
• The primary purpose of this role is to coordinate and support the implementation of the Group's talent management and development initiatives. This includes succession planning, career development pathways, personal development plans, coaching and mentoring programmes, competency frameworks, and talent development strategies aimed at building a sustainable leadership pipeline and supporting organisational growth.

QUALIFICATIONS AND EXPERIENCE

• Matric / Grade 12.
• Relevant qualification in Human Resources, Organisational Development, Industrial Psychology, or a related field will be advantageous.
• Minimum of 2–3 years' experience within a Human Resources, Talent Management, Learning and Development, or Organisational Development environment.
• Experience in talent management, succession planning, and employee development initiatives.
• Sound understanding of talent management principles and best practices.
• Computer literacy with proficiency in the MS Office Suite.
• Strong administrative, coordination, and reporting skills.
• Excellent interpersonal, communication, and stakeholder engagement skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Valid driver's licence and own reliable transport.
• Clear criminal record.
• Preference will be given to candidates residing in the West Rand area.

KEY PERFORMANCE AREAS
Talent Management and Succession Planning

• Coordinate the implementation of talent management and succession planning initiatives across the Group.
• Support the identification, assessment, and development of high-potential employees.
• Maintain talent pools and succession plans to ensure business continuity and leadership readiness.
• Monitor and track the progress of talent development interventions.

Learning and Development Support

• Assist in the planning, coordination, and administration of leadership development and talent development programmes.
• Coordinate training logistics, schedules, attendance records, and programme evaluations.
• Support the implementation of coaching and mentoring initiatives.
• Ensure development plans are monitored and updated in line with business requirements.

Organisational Development

• Assist with the implementation of organisational development projects and interventions.
• Conduct research on industry trends and best practices to support talent and development strategies.
• Support the development and maintenance of competency frameworks aligned to job profiles, grading structures, and career pathways.
• Contribute to initiatives that promote employee growth, engagement, and retention.

Reporting and Administration

• Maintain accurate talent management records, databases, and documentation.
• Compile and submit weekly, monthly, and ad hoc reports as required.
• Track and report on key talent management metrics and development outcomes.
• Ensure compliance with internal policies, procedures, and legislative requirements.

Stakeholder Engagement

• Build and maintain positive working relationships with internal stakeholders.
• Provide guidance and support to managers regarding talent development processes and programmes.
• Promote awareness and participation in talent management initiatives throughout the organisation.

ATTRIBUTES AND COMPETENCIES

• Strong planning and organisational skills.
• Attention to detail and accuracy.
• Ability to maintain confidentiality.
• Strong problem-solving and analytical abilities.
• Effective verbal and written communication skills.
• Professional and customer-focused approach.
• Ability to work independently and as part of a team.
• Results-driven with a proactive mindset.