Tax & Legal - Tax Management Consulting - Technology Senior Consultant at Deloitte

Job Description

• Make an impact that matters and set the direction to deliver exceptional client service.

Main Purpose of Job

As the Senior Consultant you will support the Engagement team in delivery of services to / at client premises on delegated engagement / project.  Additionally you will:

• Troubleshoot software issues and technical solutions whilst reviewing and maintaining backlog items and trackers
• Present technical information and prepare technical documentation (e.g. functional requirements specifications, manuals, presentations) and research technical queries
• Deliver training sessions and prepare user stories
• Manage vendor relationships (third parties, internally and development team)
• Software testing and performance tuning, process improvement, load Balancing and Scalability, write test plans
• Responsible for organization and keeping of project information, track progress on developer tasks and issues (daily) and data analysis
• Monitor infrastructure health and monitor and maintain computer systems and networks
• Manage daily QA (tests all new architectural elements) and manage issues relating to the setup of user accounts and profiles whilst managing daily support (DESMAT helpdesk)
• Compatibility testing of new programs with existing programs and manage deployments, updates and downtime with clients
• Articulate how technology enables the business and communicates this effectively to clients while ensuring appropriate technologies and methodologies are used on projects
• Understands the basic principles and structure of legislation and related concentration, development in law, published tax authority positions, and court cases
• Collaborate with the departments of authorities, familiarizing him/herself with local tax organizational structure, responsibilities, rights and obligations of both taxpayers and tax authorities
• Identify client's needs, and underlying business and industry issues, by asking relevant, specific questions and makes recommendations to Mastery level specialists

Qualifications
Minimum Qualifications:

• Completed related degree, preferably in IT
• Desired Qualifications:
• Postgraduate qualification is advantageous

Minimum Experience:

• 2 years’ working experience
• Proven IT support experience

Desired Experience:

• Experience in working with Tax technologies
• Additional Information

Technical & Behavioural Competencies:

• Technology Tools and Solutions
• Applies technology knowledge to address client business challenges
• Sound technical knowledge in specific area and/or industry
• Delivery Excellence
• Recognizes the key capabilities required to deliver a high quality service experience to the client
• Analytical Thinking and Problem Solving
• Collects, assimilates, and analyzes data and uses standard processes and tools to help surface and support solutions for solving problems in the Tax and Legal business
• Basic consulting skills
• Experience in drafting of professional presentations and reports
• Basic financial knowledge and understanding
• Proficient in MS Office suite
• Business acumen
• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self
• Client delivery focus
• Adaptable
• Focus on quality
• Problem solving ability