Team Lead: Collections at Educor Holdings May, 2021

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- Team Lead: Collections at Educor Holdings
Posted: May 25, 2021

Expires: Not specified

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Educor is the largest provider of private education in Southern Africa. We provide Higher, Private College (Further Education and Training Institution) education via face-to-face classes, distance learning and online learning. We offer full-time and part-time studies, providing people from all walks of life with access to education.

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Team Lead: Collections
- Job Type Full Time
- Qualification Matric
- Experience 1 - 2 years
- Location KwaZulu-Natal
- City Durban
- Job Field Administration / Facilities
Job Description

Educational Requirements:
- Matric
- At least 1 year experience within a supervisory role
- At Least 2 years’ experience in a call centre environment
- Computer proficiency: MS Outlook MS Word, MS Excel and internet explorer
Duties and Responsibilities:
- To provide supportive and motivational environment for collections clerks to achieve their targets
- Supervision of collections Agents and ensuring direct reporting lines are trained and working efficiently
- Ensure productivity targets are achieved
- Staff supervision
- Manage the daily operations of agents including productivity and rand value
Qualifications
Educational Requirements:
- Matric
- At least 1 year experience within a supervisory role
- At Least 2 years’ experience in a call centre environment
- Computer proficiency: MS Outlook MS Word, MS Excel and internet explorer
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Team Lead: Collections at Educor Holdings

Team Lead: Collections

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