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  • Posted: May 25, 2021
    Deadline: Not specified
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  • Educor is the largest provider of private education in Southern Africa. We provide Higher, Private College (Further Education and Training Institution) education via face-to-face classes, distance learning and online learning. We offer full-time and part-time studies, providing people from all walks of life with access to education.


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    Team Lead: Collections

    Job Description
     
    Educational Requirements:

    • Matric
    • At least 1 year experience within a supervisory role
    • At Least 2 years’ experience in a call centre environment
    • Computer proficiency: MS Outlook MS Word, MS Excel and internet explorer
       

    Duties and Responsibilities:

    • To provide supportive and motivational environment for collections clerks to achieve their targets
    • Supervision of collections Agents and ensuring direct reporting lines are trained and working efficiently
    • Ensure productivity targets are achieved
    • Staff supervision
    • Manage the daily operations of agents including productivity and rand value

    Qualifications
    Educational Requirements:

    • Matric
    • At least 1 year experience within a supervisory role
    • At Least 2 years’ experience in a call centre environment
    • Computer proficiency: MS Outlook MS Word, MS Excel and internet explorer

    Method of Application

    Interested and qualified? Go to Educor Holdings on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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