Team Leader CDE - Durban at The Coca-Cola Company

Key Purpose

• To lead the distribution, warehousing, component procurement and maintenance of fountain and hot beverages equipment within the Equipment division of CCBSA. In order to ensure that service levels, processes and high-quality standards are met, and the team achieves its goals and customers are satisfied.

Key Duties & Responsibilities    
Equipment management

• Monitor the fountain and hot beverages equipment warehousing and distribution.
• Monitor the equipment in trade maintenance to ensure continued service excellence.
• Maintain the spare part management and controls.
• Monitor the financials and budgeting to ensure effective cost maintenance.
• Monitor Cross Functional Team collaboration.

Operational requirements

• Maintain customer service excellence.
• Monitor the process of tool management.
• Maintained safety, health and environmental standards.\
• Achieved quality standards.
• Set goals and drive team performance.
• Provide leadership, support and guidance to the team.
• Self-managed development.
• Maintain Internal and External customer collaboration.
• Maintain effective communication with all relevant stakeholders.

Administration

• Develop reports and ensure efficient management of information.
• Maintain effective administrative controls.
• Apply Computer literacy in order to achieve desired results.
• Demonstrate excellent organising and planning skills.
• Demonstrate ability to work under pressure and deliver results.

Skills, Experience & Education    
Qualifications / Experience

• Minimum requirement: Matric with a 3-year relevant management qualification in at least one of the following areas: Engineering; Logistics; and Technical Service Management.
• Minimum: 2 – 3 years management experience in a FMCG/service environment with Knowledge of SHEQ.
• Good verbal and written communication ability.
• Code 08 – unendorsed drivers license essential.
• Computer literacy is essential.
• SAP experience will be an added advantage 

Competencies

Assertiveness

• Be able to bring own views across clearly without damaging the relationship with the other party. Choose an appropriate stand in order to meet targets and best practice and encourage team members to be more productive.

Analytical thinking

• To analyse the relationships between events, circumstances and forces beyond the obvious and draws insightful conclusions, at a micro and macro level. Demonstrate the understanding of the inter-relationships between systems and processes and consolidate information into a coherent whole.

Customer orientation

• Be dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Problem Solving

• Use rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Good Communication

• The ability to express oneself clearly in conversations and interactions with others and tailors the content of speech to the level and experience of the audience.

Planning

• The ability to apply planning skills in order to, schedule activities and prioritise resources in the achievement of an objective.

Directing Others

•  The ability to establish clear directions; create a sense of urgency; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organised manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.