Team Leader, Operations - Port Elizabeth at DSV

SUMMARY

The role needs to ensure operations are managed in accordance with the DSV strategy and policies and procedures and to esnure the goals and initiatives are cascaded down through the PE operations and VWSA Client Site

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Full accountability and supervision of the operation
• Planning and expediting of containers
• Unpacking of containers and dispatching of loads
• Vehicle and load tracking
• Managing the POD processing as well as Driver debriefing
• Ensuring Client's needs and expectations are consistently met within scope of the SLA
• Client interaction and issue resolution to esnure Client satisfaction
• Delivering on Client and internal requirements
• Firm and consistent approach to ongoing performance measurement and management of team
• Coaching and mentoring of team to achieve Client objectives

QUALIFICATIONS  

• Logistics Warehouse Management or equivelant (advantage)

COMPUTER SKILLS 

• Intermediate MS Excel
• Transport Tracking systems exposure

EDUCATION AND/OR EXPERIENCE

• At least 3 years logistics experience, specifically focussed on Road Transportation and dealing with Superlink Linehauls and Milkruns
• Prior Team Leader experience
• Experience in planning and allocation of loads as well as followups and tracking
• Experience in capturing POD's and debriefing of Drivers
• Experience in monitoring costs and overtime
• Experience in Driver and Vehicle management
• Excellent communication and relationship building skills
• Ability to work under pressure and multi tasking
• Coaching and mentoring skills