Team Leader - Service at Discovery Limited March, 2026

Oops! It seems this job from Discovery Limited has expired
View current and similar jobs below

- Team Leader - Service at Discovery Limited
Posted: Mar 3, 2026

Expires: Not specified

View Jobs in Insurance

Save Share

Facebook

X

LinkedIn

Email

Copy link
Get new jobs in your inbox
- @gmail.com
- @yahoo.com
- @outlook.com
Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
View All Jobs at Discovery Limited

Team Leader - Service
- Job Type Full Time
- Qualification Matric
- Experience 4 years
- Location Gauteng
- Job Field Insurance
Key Purpose
- To lead a team of broker service consultants who are responsible for brokers and customer service relating to their policy.
Areas of responsibility may include but not limited to
- Full line management function within scope of role
- Work allocation to the teams
- Reporting to management on Ops dashboard and team stats
- Escalated query handling form various stakeholders
- Reporting to various stakeholders on business
- Call quality audits on own teams
- Call coaching
- Goal setting per advisor
- Monthly 1:1’s and performance discussions
Education and Experience
- Matric (Essential)
- 3 years’ experience in a broker servicing advisory role within a short term insurance environment (Essential)
- 4 years’ minimum of leadership experience in a call centre environment or acting as 2IC (Essential)
- Full FAIS qualification Short term Insurance (Advantageous)
- RE5 for representative (Advantageous)
- Degree (Advantageous)
Check how your CV matches this job

Method of Application

Interested and qualified? Go to Discovery Limited on careers.discovery.co.za to apply

Build your CV for free. Download in different templates.
Save Share Report job
Get new Insurance jobs on TelegramNew jobs like this, as they are posted
Send your application

Your Name Your Email Your Phone Number Your Current Location Subject of your Application Your cover letter
Attach your CV/Doc

View Current Vacancies at Discovery Limited

Back To Home

Related Companies Hiring Now

Career Advice

Johannesburg vs. Cape Town: How Job Opportunities Compare A comparison between job opportunities in Johannesburg and job opportunities in Cape Town job opportunities, including salaries, employment growth, industries hiring and career prospects.
Common CV Mistakes Career Changers Make Are you looking to change careers? Discover the most common CV mistakes career changers make so you can avoid them.
20 Initiatives to Boost Employee Engagement Are you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to Avoid This piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.

View All Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Team Leader - Service at Discovery Limited

Team Leader - Service

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Team Leader - Service at Discovery Limited

Team Leader - Service

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Subscribe to Job Alert