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  • Posted: Jul 14, 2020
    Deadline: Not specified
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    The JD Group is currently strategically positioned in South Africa, Botswana and Namibia as: - a leading diversified mass consumer financier - a differentiated furniture, household appliance, consumer electronic goods, home entertainment, office automation and building supplies retailer - a diversified retailer of motor vehicles, vehicle servicing and pa...
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    Teamlead: E Commerce

    Introduction.

    • JD Supply Chain Services is looking for a well-groomed, energetic, outgoing, positive and enthusiastic ATeamlead: E Commerce to join the team.

    Job Purpose

    • Responsible for ensuring the accuracy and expediency of picking, packing and shipping of e-commerce sales orders to customers at the agreed service level agreement.

    Key Dials 

    • Good written, verbal communication skills
    • MS Office Proficiency
    • Assertiveness
    • Business Acumen
    • Ability to work under pressure
    • Problem Solving skills
    • Leadership Skills

     Education and Experience 

    • Grade 12 / Relevant Logistics qualification with 3 -5 years’ experience

    Required Job Competencies

    • Maintains responsibility for work site operations
    • Reviews daily orders to ascertain priorities by determining the department’s ability to pick, pack, and ship all orders within the timeline parameters
    • Maintains quality checks to insure that processing and shipping metrics are being met
    • Assures that outgoing products are counted and packaged according to postal or other shipping services mailing/shipping requirements
    • Distributes orders/assignments among team members to ensure a balanced workload and achievement of team objectives
    • Actively participate in processes and procedures that support good stock control, including stock taking and recording of stock levels
    • Identifies potential problem areas (insufficient inventory, incomplete paperwork, equipment deficiencies etc.) and communicates with other departments (Customer Service, Inventory Control, etc.) to resolve
    • Analyses and documents daily productivity of team members and provides additional training on processes, systems, and safe use of tools/equipment as needed
    • Reviews and investigates the documentation of e-commerce customer returns to identify trends and develop preventive action plan for reoccurring issues
    • Responsible for ensuring that all employees in e-commerce are trained in that they will use in their job
    • Assesses workflow and work area layout to maximize efficiencies within the e-commerce area while ensuring a safe work environment for team members

    Method of Application

    Interested and qualified? Go to JD Group on www.linkedin.com to apply

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