Tech Officer: Systems Engineer (Umhlanga Rocks) at BCX

Key Deliverables / Primary Functions

• Support, maintain and manage the technical aspects of a managed solution and ensure contracted service level agreements are met
• Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations
• Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
• Maintain technical infrastructure standards and procedures 
• Drive a proactive culture to reduce common causes of operational problems.
• Administration of client server environment as well as maintain and support the operating systems.
• Understand SCCM/WSUS implementation.
• Monitoring, routine health checks and support of servers (hardware, hypervisors and software)
• Pro-active support and maintenance of client environment
• Support and troubleshooting of client environment
• Setup and configuration of Windows Server OS
• Maintenance and troubleshooting of Windows Server OS
• Maintenance and troubleshooting of VMWare 

Core Functional Skills & Knowledge

• Hardware/Software Installation and management, troubleshooting and problem resolution. Documentation/Technical Authoring. Service Orientated
• Computer Literacy
• Professionalism
• Planning and Organising
• Time & Priority Management
• Sound Knowledge of AD and DNS
•  Pressure

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Qualification preferred or advantage

Experience

• Windows Server 2012/16/19, 2 years’ experience 
• VMWare 5.5 and up, 2 years’ experience
• Server Hardware, 2 years’ experience
• Networking experience, 2 years’ experience
• Microsoft O365, 2 years’ experience
• Microsoft Active Directory, 2 years’ experience
• Mimecast, 2 years’ experience