Technical Administrative Assistant - Field Services at Rubicon Energy & Automation

About the Technical Administrative Assistant position

Our Technical Admistrative Assistant will undertake a broad set of administrative and clerical tasks, such as providing support to field services and installation teams, assisting in daily office needs and managing our the general administrative activities, particularly sheduling appointments, travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The role will ensure the efficient and smooth day-to-day operation of our Field Fervices office, based at the Linbro Park, Johannesburg Offices.

Administrative Assistant responsibilities are:

• Arrange and co-ordinate Field and lighting service support, appointments and travels
• Manage phone calls and correspondence (including email, letters, faxes, orders and forms)
• Participate in the preparation of regularly scheduled reports
• Organize database lists and filing systems
• Review and update Site policies and procedures
• Collaborate with team members to handle requests and queries from clients

Role requirements:

• At minimum a Matric or NQF 4 level qualification
• 2+ years' experience of working in an administrative support environment
• Solid practical experience with administration management systems and procedures
• Good practical experience with MS Office, particularly MS Excel Strong time management and problem solving skills with the ability to prioritize work
• Outstanding written and verbal communication skills, with close attention to detail
• Strong organizational skills with the ability to multi-task
• Previous experience in the Energy or Lighting sector desirable

Key Personal Attributes:

• Computer literacy - highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
• Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
• An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
• Excellent time management, organizational, and follow-through skills.
• Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
• Attention to detail while maintaining the ability to see the implications for the bigger picture
• An ability to respond quickly and accurately to requests
• A creative outlook with a problem-solving attitude.
• Technical knowledge of Inverters and Battery systems that are being supplied by Rubicon(eg: Deye, MegaRevo, Synapse and Tesla)
• Technical knowledge of Lighting products and installation carried out by Rubicon