Job Vacancies at Rubicon

About the Technical Administrative Assistant position

Our Technical Admistrative Assistant will undertake a broad set of administrative and clerical tasks, such as providing support to field services and installation teams, assisting in daily office needs and managing our the general administrative activities, particularly sheduling appointments, travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The role will ensure the efficient and smooth day-to-day operation of our Field Fervices office, based at the Linbro Park, Johannesburg Offices.

Administrative Assistant responsibilities are:

• Arrange and co-ordinate Field and lighting service support, appointments and travels
• Manage phone calls and correspondence (including email, letters, faxes, orders and forms)
• Participate in the preparation of regularly scheduled reports
• Organize database lists and filing systems
• Review and update Site policies and procedures
• Collaborate with team members to handle requests and queries from clients

Role requirements:

• At minimum a Matric or NQF 4 level qualification
• 2+ years' experience of working in an administrative support environment
• Solid practical experience with administration management systems and procedures
• Good practical experience with MS Office, particularly MS Excel Strong time management and problem solving skills with the ability to prioritize work
• Outstanding written and verbal communication skills, with close attention to detail
• Strong organizational skills with the ability to multi-task
• Previous experience in the Energy or Lighting sector desirable

Key Personal Attributes:

• Computer literacy - highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
• Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
• An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
• Excellent time management, organizational, and follow-through skills.
• Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
• Attention to detail while maintaining the ability to see the implications for the bigger picture
• An ability to respond quickly and accurately to requests
• A creative outlook with a problem-solving attitude.
• Technical knowledge of Inverters and Battery systems that are being supplied by Rubicon(eg: Deye, MegaRevo, Synapse and Tesla)
• Technical knowledge of Lighting products and installation carried out by Rubicon

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About the Stock Controller

We are seeking a Junior Stock Controller to join our Supply Chain Division in Pinetown, KZN. The Stock Controller is responsible for executing inventory control measures to ensure the company minimizes stock holding and increases paperwork accuracy. The role carries responsibility for working with purchasing, receiving and the Warehouse Coordinator and Logistics Manager to ensure necessary functions are carried out correctly as per Standard Operating procedures. Ensure 100% stock accuracy and reduce cost.

Stock Controller responsibilities are:

• Manage and reconcile daily counts and full stock counts.
• Manage the receiving department.
• Investigate and resolve stock discrepancies.
• Perform daily cycle counts.
• Implement and improving processes and procedures.
• Ensure all daily counts are reconciled by close of business.
• To be fully familiar with the layout of the stores to be able to locate stock items by row, shelf, and bin location with high degree of accuracy.
• Operates warehouse handling equipment and ensures that the SOPs are followed.
• Ensure physical stock and bin locations balances with theoretical (system).
• Ensure receiving department replenish the right quality and quantity stock to the correct bin location or sales order. – bin put away worksheet.
• Ensure all orders costed are packed away in the correct bin location within 24 hours of receipt.
• Ensure all stock is in the correct bin location order and that all stock is correctly marked with a Rubicon label.
• Ensure all items are allocated to a bin on the MRP system and is accurate.
• Maintain FIFO principles/First in first out.
• Ensure stock is stored in the correct unit of measure as it would be sold.
• Handle and manage all stock transfers.
• Count and reconcile stock in all other warehouses.
• Removing all damage, obsolete stock from the shelves.
• Run monthly obsolete stock report and discuss with management/sales.
• Ensure that all shelves, passageways, bins, and stock is always clean.
• Provide a safe working environment, adhering to Health safety procedures.

Required:

• Minimum of Matric or NQF4 equivalent
• A post Matric Supply Chain/Logistics or similar qualification advantageous
• 1-2 yrs previous experience as a Jnr Stock Controller
• Experience in working on a MRP system-NetSuite will be advantage.
• Experience in conduction audit cycle and Annual stock counts.
• Sound knowledge of stock control and variance reconciliations
• Valid unendorsed Code B driver's licence (essential)

Personal Competencies:

• Willing to adopt new and innovative methods to facilitate process improvements and efficiencies
• Dynamic and energetic and able to cope under high level of pressure & fast-moving environment
• Must have strong level of computer literacy
• Attention to details and problem solving
• Excellent communication skills
• Ability to analyse and solve problems.
• Effective written and verbal communication skills
• Good organizational and planning skills and able to work independently.

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About the Sales Support Consultant - Industrial Technology role

We are continually looking for an experienced Sales Support Consultant for our Automation Division in our offices in Linbro Park, Gauteng. This role works closely with the Sales Consultant to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof

Sales Support Consultants responsibilities:

• Fulfill support functions to sales consultant and their duties
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
• Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
• Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
• Schedule regular calls to customers
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Maintain high customer satisfaction ratings that meet company standards
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Maintain records of customer communications and contact information as required through Hubspot
• Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

• At Minimum a Matric/NQF4 equivalent
• Proven track record as a Sales Support Consultant
• Engineering technical sales support background an advantage
• Effective communication skills