Technical Administrator - Brackenfell at Unitrans

Job Advert Summary    

• Maintains customer registration.
• Controls movement of stock and supervises the clerical aspects of the stores documentation function.
• Reviews records compiled for ordering, shipped and received materials.
• Assesses stock supply and re-order status.
• Verifies requisitions for additional stock items, utilising the appropriate forms.
• May have supervisory responsibilities.

Minimum Requirements    

• Required qualification: Grade 12 / Matric / NQF level 4, Mechanical trade
• Years experience in a similar role: up to 3 years

Duties & Responsibilities

Part Queries

•  Provide OEM / manufacturers part numbers or feedback to buyer and business at point of query within 24 hours of request.
•  Part Creation, updates, and supersessions updates in line with OEM

Claims / Warranty

•  Completes and ensures claims processes for faulty or incorrect products are coordinated and actioned within timelines of SLA fo supplier.
•  Process for claims is completed until RFC (return for credit is done)
•  Queries on faulty products with suppliers
•  Ensuring warranties are secured on faulty parts

Master File maintenance

•  Create, update, and maintain the Unitrans parts master file for VM items across business.
•  Supersede part numbers as per OE updates / information provided

Purchasing Support

•  Assist buyers with accurate part numbers and master files per request to ensure parts purchased are accurate and in line with OEM or manufacturer.

Obsolete Stock

•  Coordinate with selected 3rd party provider, items listed for sale that are obsolete in line with reorder categorization.
• Ensure part number and vehicle are correctly updated and loaded for sale
•  Assist with cataloguing and working with Depots and Category manager for correct identification.

Sale of Selected Stock

•  Drive sales of Obsolete stock in accordance with category manager, depot manager and distribution manager and set sales targets.