Technical Coordinator - Welkom at Schauenburg Systems

JOB PURPOSE

• Providing comprehensive technical services for the efficient and safe operation of electronic technology for health, safety and productivity in the mining sector.

MINIMUM REQUIREMENTS

• Diploma in electronics
• Management Training
• 10 years’ experience in electronics (hardware and software) and IT (hardware,networks and software)
• 3 – 5 years’ experience in a leadership
• Knowledge of company product
• Good computer skills (Microsoft package)
• Knowledge of the Labour Relations Act
• Knowledge of company policy and procedures
• Own Vehicle
• Hardrock experience (Advantage)
• Preferably from the area (Welkom or/surrounding)

RESPONSIBILITIES:

Leadership

• Responsible for overall employees work performance on relevant sites.
• Evaluate the work of Supervisors to ensure they are working according to company standards.
• Identifying training needs and ensure that training is completed.
• Evaluate and verify employee performance through the review of completed work assignment and work techniques.
• Effective management of employees, including mentoring.

Operations

• Responsible for the overall technical performance and organization of designated branch/area.
• Implementation of strategies to avoid risks and uncertainties within the designated branch / area.
• Improve the operational and support systems (including HR, Finance and QC), processes and policies in support of the organization’s mission specifically, management reporting, information flow, business process and organizational planning.
• Develop annual budget in conjunction with sales Representatives and Sales Executives.
• Control expenses to meet budget guidelines.
• Maintain and develop existing and new customers by directly interacting with clients.
• Attend and present presentations for customer meetings

Technical and Support

• Troubleshoot problems that the technicians are having on site and determine route cause of issue and recommend a corrective action.
• Managing of stock level at sites.
• Notifying head of departments of technical problems.
• Suggest new ways to deliver improved technical performance.
• Recruiting for the area.
• Training of employees and customers.

Administration

• Compiling and submitting of monthly reports of feedback of the area/region, products and efforts made.

Health and Safety

• Adhere to all customer safety regulations at all times.
• Ensure compliance is maintained at all sites.

Marketing

• Implementation of strategies for growth within designated branch/area.
• Identify business opportunities for the technical support function within the area of

Responsibility.

PERSONAL ATTRIBUTES

• Must encompass leadership qualities:
• Nurturing Top Performance
• Creating Passion
• Promoting Communication
• Driving Strategic/Operational Leadership
• Excellent communication skills both verbal and written
• Delegate responsibilities effectively
• Persuasive with details and facts
• Ability to challenge and debate issues of importance to the organization
• Demonstrate leadership and vision in managing staff, groups and major projects or initiatives
• Excellent interpersonal skills and a collaborative management style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excellent people manager, open to direct and collaborative work style and commitment to get the job done
• Self-driven, proactive and results-oriented with a positive outlook
• Reliable, tolerant, and determined
• Able to get on with others and be a team player
• Able to understand cost and sales calculations and basic business finance
• Ability to actively listen and win trust of colleagues and customers
• Strong troubleshooting skills
• Strong problem-solving skills
• Strong mentorship skills
• Medically fit