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  • Posted: Apr 2, 2024
    Deadline: Not specified
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    It's a business fact that new competitors continually emerge in the market. Yet, even in this disruptive landscape, businesses can succeed, and thrive.

    So what does it take to advance beyond shifting frontiers?
    Look beside you — we'll be there. We're on this journey to the extraordinary together. And together, we'll ...
    Read more about this company

     

    Team Leader - Operations (Century City, Cape Town)

    Job Description

    • As the Customer Services Team Leader at WNS, you play a pivotal role in ensuring the seamless journey of customers.
    • Your mission is to lead a team of Customer Services Advisors, guiding them to deliver unparalleled customer experiences.
    • Your role involves championing leadership, customer-centricity, and operational effectiveness, fostering professional growth, refining service strategies, and promoting collaboration.
    • Through open communication, refined processes, and data-driven insights, you'll resolve challenges and enhance customer satisfaction.

    Qualifications

    • Grade 12

    Method of Application

    Interested and qualified? Go to WNS Global Services SA on jobs.smartrecruiters.com to apply

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