Technical Fuels Support Manager - JHB at TotalEnergies

Candidate Profile

• This position is accountable for ensuring that the quality and performance of petroleum products across the value chain is within the approved levels, ensure that contractual obligations with all customers are met and even exceeded and assist in the management of the cost of raw materials. 

QUALIFICATIONS/EXPERIENCE REQUIRED: 

• B.Sc./B.Tech/N. Dip - Chemical or Mechanical or 5-7 years’ experience in a product technical position in the petroleum industry  
• Knowledge of Mining, Engineering industry, OEMs and petroleum products (TotalEnergies and Competitors), renewables, additives, oils, lube manufacturing plants and depots  
• Exposure to negotiations, investigations and presentations regarding product claims, quality audits, technical product training, etc. Experience in managing technical staff and good communication skills. 

Activities

Technical support for petroleum products marketed by the company.  

• To act as sole custodian to products into the mining segment with TotalEnergies Group, local service providers, ensure that international and local standards are strictly adhered to, and product quality and integrity is maintained.  
• To develop new specialized products, with the assistance of the TotalEnergies Group, to meet the requirements of local customers and stakeholders.  
• To lead the process of implementing TotalEnergies Group strategies, approved by TMSA management, regarding fuels and lubricants (e.g. fuel-efficient lubricants and fuels, new technology products, clean fuels, performance enhancing fuel additives, introduction of Biofuels, etc.)  
• To ensure that TotalEnergies sales staff and key customers are well trained on TotalEnergies products, and thereby contribute to the achievement of the sales objectives for each product.  
• To represent the company in various technical forums and interactions with authorities 

 Customer service  

• To manage Technical Fuel Specialists, Technical Advisors and Tribologists and ensure that they are providing specialist technical support through which the company’s expertise in the field of fuels and lubricants is constantly advanced, its customer base broadened, and its sales boosted.  
• To negotiate on behalf of TotalEnergies on product claims arising from possible misapplications / quality shortcomings to determine company liability and recommending / rejecting the settlement of such claims.  
• To address all technical issues relating to quality, product waivers, customers queries, equipment failures, technical surveys and formulations  
• To ensure that through the Technical Fuel Specialists, Technical Advisors and Tribologists, meaningful contribution is made towards ensuring that contractual obligations of the mining division are met through the successful implementation of continuous improvement projects.  
• To ensure that all other marketing divisions receive the necessary technical support to contribute to meeting their objectives.  

HSEQ  

• To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation so as to minimize all risk pertaining to company assets and protection of life.  
• To effectively manage and minimize HSE risk within area of responsibility by ensuring:  
• Compliance with all HSE Policies, rules, guideline and legal requirements  
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies  
• That HSE competency requirements are identified & enforced within area of responsibility.  

People Management  

• To effectively manage employees through applying the company people management principles and to develop, coach, mentor sub-ordinates to promote a positive working environment, which will attract and retain skilled staff and increase productivity.  

Governance  

• To ensure effective risk management and internal control, including asset management, for area of responsibility.