Technical Manager - VAC00880 at SITA SOC (Ltd)

Ref: VAC00880 

Purpose of the job 

The role is to manage and co-ordinate service management and/or project management, be accountable for financial management, supplier/ contract management, Human Resources, and ICT services at a unit level. The Technical Manager will also be in charge of maintaining, supporting, and upgrading existing systems and applications needed to keep the business operational. This includes the monitoring of service level agreements and customer expectations are met. 

Key Responsibility Area 

• Ensure that projects match business needs and requirements, furnish end-user requirements. 
• Manage and provide guidance to the team on Applications services processes and procedures as to their use to ensure compliance with standards to maintain the quality of developed applications. 
• Responsible for the delivery of new feature functionality, as well as the production support for in scope Applications and services. 
• Serve as a communication point between Business and the customers for Applications projects and services responsible for and ensure that service level agreements and customer expectations are met. 
• Develop and manage implementation of the modernisation plan for current legacy systems responsible for. 

Qualifications and Experience 

Minimum:

• 3 – 4- year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6. 

Certification: Vendor certification for applications will be an added advantage. 

Experience:

• A minimum of 8 years in the ICT field, including IT Governance, Planning, systems development/procurement, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation including: minimum 3 years’ experience in a management/leadership level/role. 
• Experience should include the following: Application Lifecycle Management experience including exposure to Agile methodology, .Net, Web and Services development as an added advantage. 
• Experience with large to very large enterprise environments which include multiple site locations 
• Hands-on technical development experience. 
• Experience in designing, developing, and writing code for programs, reports, interfaces. 
• Experience in preparing technical design, training, and deployment documentation. 
• Extensive experience in interacting with customers. 

Technical experience:

• Overall experience in new technologies like JAVA, JAVA Spring, JAVA Script, JAVA Servlets, HTML, Oracle PL/SQL, Bootstrap, AngularJS, Apache, Maven support libraries, JBOSS Wildfly, My SQL open source on JAVA platform, Oracle DB, Linux Ubuntu, Unix and Linux operating systems, utilisation of MS Office, Time management. 

Technical Competencies Description 

• Knowledge of: Knowledge of Application Solution/Systems Development, Maintenance & Implementation. In-depth knowledge of SDLC methodologies and best practices. Knowledge of Agile/Scrum project methodologies. In-depth technical knowledge of application software. Understanding of software development concepts and processes. Knowledge of formal project management concepts and methodologies. Ability to manage multiple system development projects at once and facilitate project team activities. Knowledge and understanding of PFMA. Knowledge of Business Change, Business Change Management, Requirements Definition and Management.