Technical Product Owner L1 at Nedbank

Job Purpose

• To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.

Job Responsibilities

• Deep understanding of solution architecture principles and patterns. 
• Managing a Multi stack technologies including the SAP technology stack, on-premises, and Cloud (SaaS and PaaS) would be advantageous. 
• Understanding of SAP functional setup, integration.
• Able to perform system analysis & design of systems, understands multiple functional areas/modules within SAP systems to drive end-to-end solution and integration technical design and see said design through to implementation.
• Involved in and/or led Multi stack technology Implementations and SAP implementations. 
• Deep experience in Solutions Architecture and Complex Technology designs and ability to showcase
• Integration between SAP and non-SAP technologies 
• General understanding of solution architecture principles and patterns
• Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
• Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
• Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
• Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
• Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
• Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
• Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
• Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies
• Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
• Escalate project performance to relevant board  by clearly showing business objectives according to business cases
• Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
• Ensure transformational target are met  through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy
• Technology Environment
• Multi stack technology environment, SAP SaaS Cloud (Fieldglass, Ariba, SuccessFactors)
• SAP PaaS – Business Technology Platform

People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree
• Master’s Degree

Preferred Qualification

• Matric and relevant tertiary qualification
• MMP or equivalent

Essential Certifications

• Formal accreditation in professional field where applicable
• Preferred Certifications
• SAP Certification
• Togaf Certification 

Minimum Experience Level

• 10 - 15 years experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Business terms and definitions
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• System Development Life cycle(SDLC)
• Role relevant related technologies
• ITIL
• IT Concepts
• Business Process
• Products and Services

Behavioural Competencies

• Building Partnerships
• Facilitating Change
• Inspiring others
• Business Acumen
• Driving for Results
• Selecting Talent
• Delegation and Empowerment