Technical Solar Specialist - Longmeadow at ACDC Dynamics SA

Job Description

The Technical Solar Specialist is responsible for providing technical advice and solutions related to the ACDC product range while maintaining customer relationships

Key Responsibilities:

• Provide technical information and advice.
• Follow up on back orders.
• Assist with queries and general administration.
• Up-sell and cross-sell, including the promotion of specials (with evidence and regularity).
• Diffuse irate customer situations and provide feasible solutions.
• Maintain timekeeping, housekeeping, personal grooming, and general discipline (with clock and log-in reports as evidence).
• Build and maintain customer relationships.

Skills & Experience:

• Excellent networking skills
• Innovative and self-starter
• Strong negotiation skills
• Good interpersonal and organizational skills
• Technically oriented
• Attention to detail
• Strong, tenacious personality

Requirements:

• Grade 12/Matric (NSC)
• Electrical Qualifications (B. Tech, B.Sc.)
• 2 years of sales experience in a solar environment
• Familiarity with South African National Standards
• 5 years of experience in ATEX and electrical environments
• Must be able to travel
• Fluency in English & Afrikaans
• Valid Drivers License