Technical Specialist - Booysendal at Epiroc

Main Duties & Responsibilities:

• Systematically Inspect all Drill Rigs Operational on Customer Site.
• Submit Comprehensive Report on each Inspection, indication deviations in:
• Bring any failure of tools to the attention of the Site Manager & Product Manager
• Liaise with Product Manager to resolve any customer complaint/claim related to tools used on site.
• Attend necessary meetings with customer to identify and plan corrective action where excessive tool use, poor drilling practice, poor machine condition/maintenance, incorrect drill string configuration, incorrect tool application has been reported.
• Follow up on execution of recommendations and keep record of such meetings with the customer.

Competences, Skills and Experience:

• Must have a valid driver's license.
• Extensive product knowledge on U/G product lines in RDT.
• Certified Drill Rig Operator (or adequate experience in rock tool application and control)
• Knowledge of correct applications of products.
• Require medical fitness certificates.
• Ability to write detailed and comprehensive reports.
• Able to work without supervision and be a team player.
• Good communication skills and customer focused and be presentable on all levels.
• Computer Literacy

Behaviours

• Ability to write detailed and comprehensive reports.
• Able to work without supervision and be a team player.
• Good communication skills and customer focused and be presentable on all levels.