Technical Specialist Document Generation at Sanlam Group

What will you do?

• The candidate hired for this role will be tasked to manage different document generation applications for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different document generation platforms.

What will make you successful in this role?

• Task estimations and  work allocation recommendations
• Impact analysis assessments
• System application  or performance benchmarking information
• Implemented updates or releases of 3rd party packages
• Execution of disaster recovery processes
• Proof of concepts
• Monitored progress of technical tasks
• Operational procedures documentation
• Testing – data conversion, performance, system, regression, integration
• Production support and standby duty
• Product evaluation

Qualification

• Matric
• Relevant IT degree or diploma
• Application support for document generation suite or comparable software

Experience

• Minimum of 1 years Document Management experience
• Platform experience in OpenText Exstream and GhostDraft will be an advantage
• MS .Net C# development experience is optional

Knowledge and skills

• AWS Cloud knowledge
• Database skills
• Knowledge of current document management business processes
• Ability to manage problems and liase with relevant infrastructure support areas to resolve the problem timeously
• AWS Cloud knowledge