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  • Posted: Nov 12, 2019
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

    Technical Support Agent (Contract)

    • To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement

    Experience

    • Telephonic technical support experience would be ideal.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal Or Preferred)

    • Higher Certificate in Information Technology - Computer Science

    Knowledge

    • Knowledge related to Microsoft hardware and software technology
    • Basic knowledge of diagnostic principles and troubleshooting
    • IT operational environment
    • Banking environment

    Skills

    • Communications Skills
    • Negotiation skills
    • Attention to Detail
    • Planning, organising and coordination skills

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Additional Information

    • A valid driver's license and own vehicle is preferred
    • Clear criminal and credit record
    • Willing and able to work shifts, including weekends

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply
  • Send your application

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