Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 10, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Core Group represents some of the world’s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. We offer people the most exciting information, communication and entertainment...
    Read more about this company


    Technical Support Consultant - IStore Table Bay Cape Town

    Job Description

    • iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
    • The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
    • Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

    You need to have:

    • Completed Matric and IT qualification (minimum A+/N+)
    • Experience in Helpdesk/1st Line Support

    The right person for this role is someone with

    • Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
    • Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
    • Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
    • Learning and Development, Open, motivated, and proactively seek learning and development opportunities

    Method of Application

    Interested and qualified? Go to Core Group on to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Core Group Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail