Technical Test Analyst at The South African Revenue Service (SARS)

Job Purpose

• To leverage on extensive experience and exposure of evolved technical devices, peripherals and associated operating platforms and or applications, in deriving testing plans and test cases that will ensure interoperability and functional deployment into production for both internal and external to SARS.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Information Technology or related field with 3 - 4 years’ experience in a testing environment, of which 1 - 2 years at a knowledge worker level

ALTERNATIVE #

• Senior Certificate (NQF 4) with 6 years’ experience in a testing environment, of which 1 - 2 years at a knowledge worker level

Minimum Functional Requirements

• Must have an in-depth knowledge of HP Quality Centre\Test Management Tool.
• Must have an in-depth knowledge of Window and Server Operating Systems.
• Must have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint, MS Project.
• Must have the ability to interact effectively with other teams involved in project and maintenance testing effort.

Job Outputs:

Process

• Daily execution of workload in relation to test lifecycle activities and assigned role
• Active and continuous updating of the defect management systems throughout the day to reflect accurate and timeous defect registration, status and enabling management thereof
• Actively participate in all Testing Levels (Unit / Systems/ Regression/ Stability / Distribution / Disaster recover, etc.)
• Actively participate in the Testing Life-Cycle
• Perform backward compatibility testing of latest software versions that not all users may be running on
• Execute varied range of multiple complexity test cases as assigned and defects recorded as per divisional policy and procedures.
• Focus on advance technical test cases to realise the early identification of defects and systems failures.
• Perform compatibility testing to prevent software failure due to compatibility between application software, operating systems or operating systems versions such as Desktop Applications, Web Browsers i.e. Internet Explorer new versions etc.
• Test activities that verify a specific action or function of the application and test objective and output answers the questions: "can the user do this" or "does this particular feature work?"
• Accumulate information and provide reports with recommendations applicable to area of specialisation (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs (I)
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation (I)
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation (I)
• Use practical and applied knowledge and situational judgement to arrive at decisions  

Client 

• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service (I)
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations (I) 

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks. (I) 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations. (I)  

Client

• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business IT Systems
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Execute, Implement and Follow through
• Functional Policies and Procedures
• Reporting
• Standard Operating Procedure Compliance

Deadline:22nd March,2026