Technician: Installation at Netstar

Key responsibilities:

• Installation and/or repairs of Mining units
• Installation and/or repairs of Mining units
• Ensure optimal number of fitments per day
• Correct usage and updates on MoBitech device
• Effective resolution of technical and client queries and escalate as required
• Providing relevant feedback and resolutions to all relevant parties in specified time lines
• Deliver professional interaction at all times and adhere to relevant SOP, SLA's
• Comply to SOP, SLA's, Policies and Procedures at all times
• Adhere to specific installation/repair TIG (technical installation guide) and product TIGs
• Meet relevant quality standards at all times

Qualifications:

• Matric/ NQFL4 in Electrical Engineering/Auto Electrical Engineering

Knowledge & Skills:

• Good knowledge of motor vehicle electric/electronic and alarm/immobilizer systems.
• Installation of Fleet Management units
• Repair of SVR and Fleet Management products
• Proven Customer Service track record
• Good administration skills for correct Job Card completion
• Strong communication and interpersonal skills
• Excellent planning and organizing ability
• Attention to detail
• Excellent decision making and problem-solving ability
• High levels of integrity
• Ability to work under pressure
• Computer Literate
• Auto electrical skills